Overall Ratings & Reviews The Cross Keys

Right, now everything was excellent apart from one very important thing. There was no hot water at night after travelling up and after being out all day the next day obviously you'd want to shower. But no! Had to wait till the following morning. I did get refunded for one night but really should have been refunded for both.

We had to give up with the shower. We had been working in Bath and we were both in need of a shower. The water wouldn't heat up. My daughter returned to the bar where we had checked in and a young lady behind the bar said that she would try to reboot it. 10 minutes later still only luke warm. Same 20 minutes after that and we were so tired by then that we had a wash and went to bed.

Nice little pub room. Very nice staff

We found the lighting poor due to light bulbs glow orange making the room dark. Mattress uncomfortable and dated. Coffee making machine, cups too large for the stand making it unsafe to use. Pub food excellent five star, staff spot on. Would I stay here again yes if they updated their accommodation.

Very cute double room with en-suite in a very charming pub. Bed was comfortable, selection of teas available in the room and access to iron and ironing board. Perfect place for our two night stay whilst attending a wedding nearby.

Lovely place to stay - comfortable, clean rooms and everything we needed. The little booklet in the room with places to get breakfast, local walks and local taxi numbers was also a nice touch. A reallly pleasant place.

Great Customer service & very friendly staff

Nice, friendly staff,

Utterly fantastic location & venue. Friendly staff, and good food. The room was very well kept.

Perfect stay

Great Service & very Helpful Staff, Clean & comfortable bed, clean bathroom

Lovely clean and spacious room. Perfect for what we needed with the option to eat in the pub. The bar staff were really friendly. Looking to book again for December

Excellent, beautifully decorated and very friendly staff. Recommended.

Enjoyable stay, will revisit next time it’s on route.

Excellent service in restaurant, friendly, cosy accommodation.👍

Fairly large room, big and comfy bed (quite soft mattress, but not too soft even when I like a firm mattress). Slept like a log (whcih isn't always the case when I'm staying in a "new" palce). No bath-tub, but nice big shower-head.

Very friendly and helpful people.

Super room with beams and super high ceiling. Modern en-suite with the added touch of Faith in Nature hair and body wash. Lovely touches of trinkets and comfy couch pillows to make it homely and plush. Definitely will stay again. Thank you 😊

Perfect stay for a short notice trip. Nice sized room, clean and comfortable. Check in was easy. Was a monday night when pub closes earlier so peaceful from abut 9.30pm and nice ambiance in the pub before that.

Country pub with rooms. Room was comfortable and clean and bed was fine. The food in the pub was superb with a great selection of locally sourced produce and the beer was fantastic. Staff were extremely friendly and helpful. Alas they don’t do breakfast so had to travel away. Lovely place for 1 night