Overall Ratings & Reviews M Roof Hotel & Residences

I was a customer when the hotel is newly opened. However, a little disappointment going back after a few years later. the upkeep and maintenance wasn't very much up to standard. tiles are dirty and very much run down. Sofa are very much sinked and mainly for aesthetic purposes only. TV channel are limited. i personally think the hotel is about time to refurbish and upgrade. Location was perfect and tranquil. i like this hotel but just about time to refurbish.

The hotel very nice. I been offer with free upgrade to King room. Very recommended to stay here.

All is good from check in, stay and check out. Thanks

Nice hotel and near many attractive spots.

Really loved the huge space and room ambiance. We slept like a log! Already looking forward for next trip here! Please consider the traditional toilet bidet instead of the built-in one.

There is no place to chill in the evening with a beer. Had to go out to other outlets. That’s inconvenience & not staying in the hotel anymore

Location is nice and quiet. To explore food places, you will need to take a grab or drive out. Rooms could be cleaner but overall it's acceptable. Rain shower and a large bathroom makes the room stand out.

I reached hotel by 3pm and wish to check in on time, but was informed need to wait as my room not yet ready, room inside has smell and old.

A very comfy hotel, clean and friendly staff

Upset with the sign at the front of the hotel car park. Stated only for Porsche and Bentley cars. Told the staff there if I m driving a kancil car. I cannot park at the car park.

Strategy location. Great vibe ambience and cleanses spacious room!

Stayed here for couples of time, everything is good but this trip the water heater is not working and the Malay lady receptionist just act like nothing when I told her about this. Kind of disappointed the way she deal with it.

Overall good experience. The room is clean and the bed is very comfortable.

Good location and convenient. Rooms are spacious (depending on which category you book). Staff are very helpful. However, not very good in terms of room maintenance-pillows, bedsheets, comforter covers are all very clean but the floor is not so clean. The bathroom is also not very well maintain.

I enjoyed my stay very much. The hotel is less than 10mins drive to ipoh town. The nearby stadium, which is about 2 mins drive or 5mins walk there is a variety of local food that you can enjoy for breakfast and dinner.

Overall is ok, only the water heater is not hot at all, after technician come to check is ok already, but when I use that not hot at all again, I stay on 11st floor.

Good for business trip, fairly close to a lot of local eateries and less congested than town itself. Check in was smooth, room was clean and comfortable. Lifts were fast. Breakfast was good and different varieties on different days. Parking is free for guests and first come first serve basis. Cons would be of there's any events eg weddings then you will hear the PA system and music from your room. Also, if you happen to have a room with a connecting door, you can hear talking from the next room! So sound proof needs amendments. The lift also reads cards poorly and slow to respond. Otherwise was a overall good stay.

The room is spacious, comfortable and clean. Beautiful as in the picture. InsyaAllah there will be sustenance to check in again.

Strategic location. Overall is good. Heater is good. The only bad thing, the air conditioner, hot at night, when sleep.

Room is clean and contemporary. But struggled to sleep as every rempit that pass the hotel can be heard from 10pm to 3am.