Friendly staff. Smooth check-in and check-out. Will stay again next time.

⭐️⭐️ (2/5) I am very disappointed with my stay at this hotel, especially considering it is rated as a 4-star property. I stayed for 3 nights and booked a package including breakfast for all 3 days, which turned out to be far below my expectations. The breakfast quality was very poor and hygiene was seriously lacking. Food items such as porridge and mee soup were left uncovered, allowing small insects (similar to flies) to land on the food. I personally had to chase them away, but eventually I could not eat the food as it was already contaminated. This is unacceptable for any hotel, let alone a 4-star one. The fried food items such as curry puffs and spring rolls were cold and hard, making them unpleasant to eat. Overall, the food quality did not meet even basic hotel standards. Additionally, the background music played in the dining area was inappropriate and did not reflect the atmosphere or standard of a proper hotel dining experience. I truly regret staying here for 3 nights and choosing the breakfast-inclusive package. The experience was very far from my expectations, and I do not feel that this hotel deserves its current star rating.

TV problem, and i already ask n they come my room but problem still happen 3times

All god except bed is not comfortable for people with back pain. The shower stand broken and not replaced

Room was very comfy. However, didn't expect the bathroom wall would be half see through glass not even tinted. For a honeymoon vacay this would be "ok" but for parents and a toddler to stay.., it was a rare situation for us. Parking was full at night even during my weekday stay. Staff was friendly. Lobby is cozy and nice. However the mirror in the lift are dirty or have "smudges" pattern on it. Idk it just look likes someone smear milk or something on it. The room was not so soundproof, i can hear all the commotion outside my room in the morning. Luckily we all already woke up early to start our day. If we want to sleep bit more that would be frustrating.

I live on the fifth floor, the wifi is not very good, but everything else is very good and I am very satisfied with it. I give it a 10.

very nice place to stay.hotel bathroom clean. staff very friendly. its clean area, the food very variety and good. distancee to ipoh city center. price good.

This was my 3rd time staying in this hotel. Such a clean and comfortable hotel. Strategic location to tourist spots and local food.

I was a customer when the hotel is newly opened. However, a little disappointment going back after a few years later. the upkeep and maintenance wasn't very much up to standard. tiles are dirty and very much run down. Sofa are very much sinked and mainly for aesthetic purposes only. TV channel are limited. i personally think the hotel is about time to refurbish and upgrade. Location was perfect and tranquil. i like this hotel but just about time to refurbish.

The hotel very nice. I been offer with free upgrade to King room. Very recommended to stay here.

All is good from check in, stay and check out. Thanks

Nice hotel and near many attractive spots.

Really loved the huge space and room ambiance. We slept like a log! Already looking forward to the next trip here! Please consider the traditional toilet bidet instead of the built-in one.

There is no place to chill in the evening with a beer. Had to go out to other outlets. That’s inconvenient and not staying in the hotel anymore.

Location is nice and quiet. To explore food places, you will need to take a grab or drive out. Rooms could be cleaner but overall it's acceptable. Rain shower and a large bathroom makes the room stand out.

I reached hotel by 3pm and wish to check in on time, but was informed need to wait as my room not yet ready, room inside has smell and old.

A very comfy hotel, clean and friendly staff

Upset with the sign at the front of the hotel car park. Stated only for Porsche and Bentley cars. Told the staff there if I m driving a kancil car. I cannot park at the car park.

Strategy location. Great vibe ambience and cleanses spacious room!

Stayed here for couples of time, everything is good but this trip the water heater is not working and the Malay lady receptionist just act like nothing when I told her about this. Kind of disappointed the way she deal with it.