The man who runs the place is unpleasant. The place is old and has a smell of an old unventillated house. The furnitures are old and unmaintained, the sliding doors of the closet need to be moved with force, the safe box has no key, the is no one to help with the suitcase ( there is no elevator) , the is no hot water in the bathroom sink, the is no glass to use while washing teeth, only small jars. since the is no mini fridge in the room I asked the owner to put my sandwich in his refrigerator - he did so under protest. He was angry with me for not buying their overpriced lunch box. I would stay awY from this place.

Great suggestions for restaurants and an accurate paper map provided.

Clean room. Friendly staff

Easy to walk to shops and restaurants, beautiful views, safe place and area, good breakfast, and has lunches to go when on excursions. Absolutely outstanding customer service in every way.

Has all you need and more. Full laundry service. Super friendly staff. Everything is clean. Breakfast is nice. Great stay for the money. Great location.

Very dated, old establishment, not super friendly staff, older windows, street dogs barking all night, pretty lowkey breakfast etc.

very charming place, the staff is nice

First day when we checked in, the front desk lady asked us to fill a special form with occupations, we asked why? She said we must do without any explanation. She also put one piece of paper told us if against hotel policy such as smoking in the room…, will have amount fine etc. she told us if need water , go downstairs dinner place, paying. We had very uncomfortable feelings, wrote to hotel.com. Next morning while we were waiting for tour pickup, the owner came , she said that is law to ask each person’s occupation. We asked why not any other holes do have such policy, she said this is Argentina law. Then she said if you are not happy, you can move out tonight. We didn’t have time to do so. Room was very cold, when temperatures at 8C at night, no heating. Since she already asked us if we were not happy to move out, we did not want to bother them any more. We had used all our winter coats over the thin comforter and wearing sweaters in bed.The shower water was so cold, after running over 10 min, finally had some hot water. Next morning before we left, we told front desk the room temperature, she said we should come to ask more blanket. We told her there was no heating in this room, finally they turned on the heating system for this room before we checked out in one hour. We both cough cold during . We have been traveling over 30 countries and stayed 5 hotels in Argentina within a year this time we had a unique experience, never to forget.Hope hotel.com can do something.

The staff, especially Lucia, were excellent. There was a problem with the shower drain and a bedside lamp switch but the staff had them fixed immediately while we were on a tour for the day..

Good value, warm and comfortable bed. Easy walking distance of restaurants in the town via a steep hill. Views were also lovely of the lake. Breakfast could be improved with a couple of things - maybe an alternative to very sweet sugared cereal and some nice jams / marmalades would be good. Maybe cheese/ham for those who don’t eat eggs?

The staff is very friendly and they were able to accommodate me very well. The location is nearby shops and restaurants, about 10-15 minute walk. But the view is beautiful so it’s an enjoyable walk.

Nice place, very friendly staff, trying to help. The location is not far from the center but there is a steep road. It is good to lose calories after the excellent restaurants. The heating issue needs to be improved.

Great views in the dining area

The staff at check in was lovely and helped us arrange transportation!

Cozy and quiet location. Excellent views and amazing staff.

Perched on a hill with its rooms facing the lake, views are great. However, noise travel upslope and there are an awful lot of dogs around barking (more than normal in our 2 months of travel). Also very windy and difficult to have the window open. Our room on the 3rd floor was overlooking straight above the reception area, which added a level of noise. At check-in we mentioned our concerns and she assured us it would be quiet. She was plain lying. Very noisy, you can follow all conversations. Breakfast was good with fresly made eggs on demand with a basket of freshly baked small muffins and a variety of croissant and bread. Fresh fruit available too. The one downside is that both my husband and I caught an i testinal bug and we think it had to be from the ice cubes in the morning juice.

The hotel is well-located less than a 10 minute walk to the main strip but in a very quiet area just uphill. If you don't like walking uphill or downhill this may not be the place for you, but I found it very convenient. The room is clean and simple, pillows are comfortable, water is hot. The breakfast is great, it actually includes a small portion of eggs with the usual pastries and tea/coffee. The view from the breakfast room over the town and onto the lake beyond is gorgeous.

Breakfast service is very good! The property has a very nice view and staffs are helpful with taxi services! but it's facilities need to be improved like the sink in the bathroom water drained very slowly!

Great service, Pablo is amazing!!!

The staff were friendly and very helpful. Food was good. Close to town . The owners were always available and made sure our stay was wonderful. Highly recommended