great staff

The staff were very pleasant. The room was very neat and clean. The underground parking was handy for the rental vehicle. Parking garage felt very safe with its security cameras etc. The hotel is in the heart of downtown Surrey with several homeless people around making one feel uneasy. The hotel is first class and feels safe.

Staff was wonderful and room was great 👍

Loved my stay

The room didn’t block train sounds. No complimentary microwave in room.

it was amazing

So clean, so beautiful. Elevated experience

Yes

Clean, quiet , nice room

Windows!! This is a gorgeous, beautifully kept hotel with awesome staff! BUT the windows are not double paned and as this property is in a very busy center, whole night the cop car sirens , firetrucks noises were so disturbing!

Sucks not being able to put these in my calendar easily

The room was clean and it was a quiet hotel. The parking was close and very secure.

Check in so easily and great service.

Beautiful room, bed was so comfortable, incredible view. Didn’t use the amenities

great staff,amenities and close to the train station and restaurants

the rooms were clean, i had the corner room the views were exquisite the staff were friendly and so nice they went out of their way to help me get ready for an event that i was going too , which i appreciated . the room service was amazing the menu choices were excellent. i will definitely come back here again because the service was exemplary.

Great place. But the tram makes too much noise in my room. It was disruptive.

Nice room nice amenities

Everything was great

The room was spotless and clean, and very modern. Had a great sleep on the king-size bed, and actually slept in! First time in a long time!