Overall Ratings & Reviews Les Ambassadeurs Appart Hotel

Outdated design and very noisy. Reception did not acknowledge our prepaid reservation saying the don’t work with the online agency (Orbitz). I had to make an extra deposit to be able to check in. Later they corrected themselves. Reception cannot be reached by phone. If you let it ring they pick up the phone, hang up on you, and put the phone on busy, so that you cannot call them back. A terrible hotel.

The apartment was clean and spacious. We only stayed here 2 nights, it was comfortable. We had very noisy people next door with lots of kids making noise late at night, including their parents speaking so loudly which disturbed our sleep other than that it was good. Breakfast was ok and staff were good.

Ok. It was a very acceptable establishment. The location was reasonable. However car parking is underground very steep and tricky to get out.

We had an apartment with 2 beds and sofa beds. The apartment is really big, however the beds are uncomfortable. Everything looks old and outdated. Overall this is a maximum 2 Star hotel for United States standards.

The front staff were absolutely fantastic, and the area was great. Unfortunately, our family room was littered with roaches. When the front desk was informed, they sent a staff member, but he only sought to kill one of the roaches with a toilet brush, and went on about his day as though it was an ordinary experience.

Good location , staff very good and can speak english room cleaned every day.

Balcony doors and window brocken does not lock.reported it, was told someone will come and fix it. Beds are uncomfortable, rock solid. Toilet does not work properly. Bed sheets and only two towels for four people have never been replaced for three nights,went to coplain was told they run out of towels and I am not the only one complaining, in the end we got two towels after hours of waiting and complain. Will not recommend.

Where can I start , I booked two king bed and they gave me one king bed ......the room was infested with cockroaches. I don’t recommend anyone staying here.......if you booked it online , you have to pay for breakfast . If you walk in and pay cash , breakfast it’s free ..... This hotel is A gimmick And they are very slick ........I never seen any hotels count every cup and plates , pots .....etc .....lmao that should tell you a lot about a hotel........

Really lovely hotel and staff could not do enough to please their customers, its bang in the middle of everything and on the traditional local theme, Will definitely stay there again

Great place to get a restful night sleep away from the hustle and bustle of Marrakech.

We had an apartment and beds were very uncomfortable and my children had been bitten by mosquitoes or bed bugs. We had to change the room and to miss our one day of going out.

We absolutely loved our stay here. We ended up reserving an extra night because we didn’t want to leave!!

Friendly staff, close to train station

The hotel was very nice. It's located about a 20-30 minute walk to the Medina and Souks, and across the street from a grocery store, which was convenient. The rooms were large and clean, with well working A/C units. The staff was competent, but not great... Our pre-arranged car at the airport was not ordered, so we waited almost an hour for them to send one (the hotel is only 15 minutes away). We later also found out that the car the hotel sent was 50% more expensive than just taking a cab (based on their emails to me, I had also assumed the hotel shuttle was free, as most shuttles are). We also had to ask 3-4 times for simple requests, like extra sheets and pillows. My only real complaint is that we booked, and I quote, "a six bed apartment." We did not get that. Our apartment was a two bed apartment with lots of couches - narrow, hard couches meant for sitting only, not pull-out bed couches. We ended up putting sheets over 2 of them and having our kids sleep there, which is not what we wanted or expected.

Hotel ok... not 4*. Took ages to book in. Had to ask twice to get extra beds made up. Doorman gave false information about medina being closed! Great Moroccan restaurant on front.

Hotel is in heart of the new city very near to Carrey Edon Mall, lot of nice affordable restaurants are nearby, Hotel staff is very friendly and has helped us a lot. I would definitely stay there again for any future vacations in Marrakesh.

Hotel is great! Very clean. All staff are helpful and very kind and friendly. View from our hotel window was amazing. Very loud outside but I chose to stay on the Main Street to see the city life so no complaints. It’s so convenient having all the shops, pharmacy, food, bank around. The market sqaure isn’t far eaither. Flew back last night and I’m missing the hotel, the staff and Marrakech! Thank you so much to everyone working at Les ambassadeurs hotel!

Clean and strategic also very friendly staff I will recommend it to anyone who’s planning to have a wonderful family trip.

This hotel is amazing we had the best holiday there . Our room was A402 . The staff are so nice even the reception people . So clean and a comfortable room . It's near everything you might need. They do the best breakfast and an amazing coffee. The air conditioning worked amazingly. There swimming pool was clean . We would definitely recommend and use this hotel again .

A wonderful room that made us feel like we were living in luxury. Would highly recommend this place to everyone. Even people with kids as they had a very nice little pool