Excellent experience. Wonderful and charming design. Great bed, pillow and sheets. The pajamas are fabulous. The Higashikawa Sparkling water is absolutely wonderful. The pear juice delicious. Excellent ginger ale. And kudos on the charming rich coffee roast at the cafe. Fabulous scented body and hand wash wow! And the hair conditioner! Ahh..:a delightful visit, charming sumptuous.

.

Excellent location.

Amazing hotel. Love the decor and the service was above and beyond

Loved it! Staff was so nice and accommodating. Would definitely stay again and recommend to friends.

Great location, cool vibe. Great rooftop bar.

good mix Japanese and contemporary

The service was impeccable at this hotel. Every detail was perfect. 10/10 would and will stay again.

The front desk team went out of their way to make guest feel welcomed and taken care of from the moment we arrived. They were attentive, joyful and helpful. There were events/parties happening 2 of the 3 nights we stayed, so the lobby and our floor were busy, but once we were in our room, it was not an issue (noise did not travel). Overall incredible stay and would go back in a heartbeat.

It was just a short stopover - for one night. However I was made to feel welcome and a valued guest - I also had a couple of excellent meals.

Place is great. Room was terrible. I didn’t think it was going to be this tiny. the restos are good and the staff is all hella young and cool. Would come back if they have better rooms available. Rina K and Rina were the host hosts

Great boutique hotel in heart of Tokyo. Friendly and attentive service. The standard room is quite small with no storage so really best for single person. Super convenient location, near transportation.

I appreciated their hospitality. The location was perfect - exactly where I wanted to be. I wish I got to check out the event/chapel space but didn’t have the time on my short trip. I would definitely stay with them again!

Great location, beautiful quiet property. Too bad had no pool And no area open only to guests vs public. Staff very friendly Upgrade was great!

The bed in the room was uncomfortable and the ladder to the loft was dangerous. Room was expensive for what it was. Otherwise, hotel facilities (lobby, staff, etc.) were nice.

Absolutely loved everything about this hotel! The staff were phenomenal - they went above and beyond in every way!

Fantastic and beyond ... our highest recommendation !!!

Amazing location in the Shibuya area and incredibly cool experience in Tokyo. Stay here if you care about good design, architecture, boutique hotels, coffee, culture, fashion, etc. It’s an excellent curation and reflection of what’s happening/up and coming in Shibuya. Loved the attention to details in the hotel design, friendly/beautiful staff, access to coffee/food options, and walkability to the heart of Shibuya in 5-10 mins. I’ve stayed at the Aman and Park Hyatt and while this hotel doesn’t offer the amenities or service of a five star hotel, it punches above its weight and is where I will stay next if given the choice between all the options. Thanks, trunk hotel!

Loved the vibe and the service! Cool rooms and the breakfast was tasty.

Trunk hotel is our favorite spot to stay in Tokyo. Every detail at this hotel has had thought put into it. The staff is also incredible. Everyone was beyond accommodating during our stay. Also really great shopping right out the front door with the RVCA store and tons of other great stores.