9.4
Exceptional
From 100 reviews
Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews Madsen Retreat

Number of reviews per page
20
40
Top reviews
Julie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes, the room was in good condition, however, the website was not accurate in its representation. It was just a bedroom when we were expecting the "penthouse suite". The amenities were fine, however, we were expecting to be prepare our dinner, but were told we could not use the stove because of food odour that may occur. There were many, many rules about what we could not do, and only a few that we could. The representative was pleasant enough, but it was a disappointing experience.
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Andy
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, responsive and friendly host.
daniela
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Should have had censor lights outside as it was very dark going up the stairs outside
Jeff
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Modern facilities, great location.
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Really great place to stay . Easy access and trouble free check in . Room was very clean and comfortable , big bed with views of the water . 5 minute walk to beach and main shopping area. Highly recommend.
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very close to downtown Penguin and serveral nice restaurants and cafes.
Darryl
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Ting is an exceptional hostess. Very organised and efficient but also very welcoming and personable. Lovely suites. Very clean and a convenient location.
Tarni
icon-Leisure
Leisure
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I arrived late as explained to the host and basically left early each morning and back very late so only there to sleep. I get txt msgs in bold writing accusing me of smoking and other guests complaining I’ve never smoked and wasn’t there long enough to see any other guests. The host made me feel extremely uncomfortable and not welcome considering I was staying to celebrate my birthday with friends who live nearby I’ll never stay nor recommend this place. I insisted the host check cameras to see my comings and goings I feel like I’ve been judged on my artwork shame on you
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Liane
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great communication. Nice touches leaving extra goodies. Bonus that you could watch Netflix too. Bed not comfortable though. Like most motels body imprints both sides and need to sleep on middle of bed. Motels in general need to consider better mattresses.
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Ting our host was excellent and just love Penquin.
Georgie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Ting is a wonderful host! The property is really lovely and in a great spot.
Diane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very quiet and comfortable, had all we needed for a great stay. Great to be able to walk to shops and beach
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Very nice 😊
Colin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

This property was ideal for us. Thank you.
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Excellent
Clare
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

A comfortable pleasant room. Note that this is not a hotel - it is a private room in a guesthouse. The owner lives onsite.
Kerry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

What a lovely place with a delightful host. Great communication from Ting, the host and effortless checkin. Ting has a great knowledge of the area and will guide you through anything you need to know. The room is spotless with everything we needed. There’s a pod coffee machine as well. Towels are extra fluffy and there’s good quality shampoo and conditioner. We definitely recommend and would absolutely stay here again.
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Gene
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Our hostess was considerate and welcoming and the facilities were very good.
Ulla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great location, very nice and clean rooms and an amazing host...we will be back
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Ting made sure each step of our reservation and stay went well for us we really appreciated her kindness and insight into the surroundings areas. Breakfast in the morning was just perfect plus she made extra bread for us to take on our journey that to Cradle Mountain which by the is spectacular hiking and wildlife adventure. Best wishes Ting hope to see you again soon!
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Number of reviews per page
20
40