KALI Ciudadela Mexico City

Explore KALI Ciudadela Mexico City
9.0
Exceptional
From 948 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.0

Service and Facilites

9.2

Traveler Reviews KALI Ciudadela Mexico City

Number of reviews per page
20
40
Top reviews
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay. The rooms where clean and the hotel felt very safe. AC worked, television worked, what more do you need? Centrally located. I'd definitely stay here again.
Donald
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes everything was as expected.
Marc
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Bed bugs. See my other review. Management handled the situation poorly. I do not recommend this hotel.
Marc
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a large male bedbug in our double room suite. We called front desk and they moved us to the smallest room they had for 2 nights with no follow up. I called the front desk twice. After two nights, I finally got ahold of the front desk manager who gave us 1/2 night refund. That was less the difference between the large double room and the small one we were stuck in. We returned to the previous room, as we still had a key and noted they had cleaned it, but hadn't put mattress bags on the mattresses, which is the 1st step to do to prevent eggs from growing. Returned home and now are putting all our trip items in the freezer for 4 days to kill whatever buga got into our clothing. Problems happen at hotels, but these guys were terrible in how they handle this bed bug infestation.
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Lizette Ariana
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Muy buenas instalaciones, acogedor y cómodo !!!
Marta P
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

El personal es muy amable y servicial, esuu agradable la estancia porque no hay ruidos y permite descansar
Christian
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Propre et près du centro
OMAR
icon-
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Servicio regular.
Jiordana
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4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good location but the hygiene of the room was horrible. Body hair on toilet seat, smelly towels that were old snd dirty, fresh blood stains on bed. Tv is only apps but who goes to México to watch tv.
Kerrisa
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

KALI was clean and conveniently located near transit and amenities. We were able to walk or transit around downtown. The staff were nice and helpful. The complementary breakfast was good and provides lots of options. The room was tiny but enough to sleep comfortably. The only con was there was a lot of noise outside the hotel which was a little distracting.
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Jeniffer
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Tudo ótimo, toda equipe foi mto gentil. O café da manhã era mto bom e o quarto foi perfeito pra nossa estadia tinha uma cama grande e o banheiro bem espaçoso
Vazquez
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The walls are not sound proof. You’ll hear your neighbors talking and babies crying.
Ankur Devendra
icon-with Friends
with Friends
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Non Spanish speaker BEWARE. I had a terrible time here. They didn’t have rooms for us at the check in time. We had to wait 1.5 hours AFTER the official check in time to get our rooms. No one spoke any English (which is fine) but they didn’t even try to help out. They didn’t clean the rooms properly, didn’t give us the complimentary water. Even when we were paying for it, the service so delayed. They took ~2hrs to bring us water. Highly recommend NOT STAYING HERE.
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fernando
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The gyms threadmill was not working properly, it would shut down unexpectedly, and it could cause injuries. The wifi was not working properly, as it would be slow sometimes not allowing me to work properly. Staff was amazing and the food was very good.
Douglas
icon-
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything in walking distance. Safe .
Edgar
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy to get to using public transportation, the area is safe enough, and the location is ideal. The hotel it self , is not bad .. very small property. The food is good, and the hotel crew , are very nice .
Nahum Pacheco
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good hotel for the price. Consider this for quick business stays. Ample parking lot and located in a safe area.
Rosa
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It’s in a great location. Most Ubers were around $5. Also very walkable to places if you’re up for it. Staff was great. Very attentive. Breakfast was standard but there were many options where you could at least
Anna
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great place to stay, rooms are comfortable and breakfast was exceptional An amazing deal
Gilles
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Le petit déjeuner est très correct. L'hôtel est à 10 min a pied du marché des artisans de la ciudadela.
Number of reviews per page
20
40