Private Villa Gushikumui by Coldio Premium

Explore Private Villa Gushikumui by Coldio Premium
9.2
Exceptional
From 45 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

6.0

Service and Facilites

9.0

Traveler Reviews Private Villa Gushikumui by Coldio Premium

Number of reviews per page
20
40
Top reviews
Chung Yin, Eric Lau
6.0
/10
Reviewed 47 week(s) ago
洪軒凱
2.0
/10
Reviewed 46 week(s) ago
I originally booked a room from August 10th to 14th, but on August 8th the property management responded that the room was under temporary repair and could not be provided, asking me to cancel the booking. They also offered to compensate me 20,000 yen due to the property management's negligence, and said that the compensation would be made through the platform. However, after canceling, I inquired with the property management about how to receive the compensation, but received no response. The platform only replied that I should contact the property management. I really can't praise this kind of property management that only talks the talk. I thought they were sincere, but it turns out they just tricked me into canceling the room and then ignored everything else. I will never book with them again.
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s c
2.0
/10
Reviewed 45 week(s) ago
I stayed here two years ago and was so impressed by how clean it was that I decided to stay again. However, Cordio has closed down, and the owner is probably Chinese. The front desk looks like a storage room, and I didn't know how to check in, so I asked a cleaning staff member, who showed me to a room, but it was someone else's room. I was so anxious that I couldn't sleep that night. The room was dirty, the bathroom had mold and water stains, and the floor was so dirty I had to vacuum. There wasn't even a bath mat. There were no amenities, so I ended up buying some. It says "All rooms have BBQ grills," but there are no such grills. The dishes were just washed and stacked without being dried. It's really awful. The grass is overgrown and it's practically neglected. Therefore, there are many more insects than before. When I scanned the LINE QR code for the emergency contact, a generic LINE account appeared, and searching the LINE ID showed it didn't exist. This made contacting them difficult. Everything is so haphazard and the environment is not ready to accept guests. The sign still says Cordio. Two years ago it was Cordio, but it's not anymore. Don't be fooled by old reviews or photos. I won't be buying it again. It's very disappointing.
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Elva Tai
2.0
/10
Reviewed 49 week(s) ago
The floor was filthy, filthy, filthy. Just one inch around my feet and the soles were black. I even used a tissue to clean it, and it turned black too. I never imagined I'd be a cleaner on a trip. There were also obvious stains on the dining table and coffee table, and yellow stains inside several toothbrush cups. The towels were grayish-black. I contacted the manager who said they would come to clean tomorrow, but they didn't come until the day after. One of the basement rooms had no air conditioning. I stayed four nights, and on two nights around 10 pm, the alarm went off false, taking almost an hour to stop, which was extremely noisy.
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