Overall Ratings & Reviews City Express Plus by Marriott Puerto Vallarta

Just super Excellent Thanks For Everything

I had an excellent time. The staff was absolutely amazing and helpful. I had a really good stay. I went in with an open mind based on other reviews but I had zero issues. Great location as well. Easy to navigate and get around. 10 out of 10 -Andrea

I didn’t like the smell of the room, they changed us to other room and the smell of the restroom was bad.

Great location

Marriott is no longer a top hotel chain. The wifi is spotty. Staff refuses any leeway for Breakfast. Stops anyone from eating at 9am on the dial, even though there's food right in front of you. Card stops working at noon. Marriott and other chains will be forced to compete with more accommodating and hands-off approaches to short term rentals, including privately owned condos. I'm sure you're already taking a hit there.

the person at the front desk wanted to charge us again for the room even though I was showing her the paid receipt.

Definitely will recommend to others.

Very convenient close to shopping center

Very helpful staff.

We loved the location and view of the room.

Easy location by the waterfront. Clean, helpful staff. Pool was cold and in the shade so we couldn’t enjoy it how we thought we would.

Property is close to shopping & the airport. Staff is very helpful. Continental breakfast has more than enough selections. They even gave us a bag lunch to bring to the airport.

All was very good

Staff was very friendly and helpful.

This hotel is great for short stays, perfect location and staff is kind and helpful

The hotel is conveniently located with the staff who care about you and your stay.

Breakfast whitout eggs was cheap.

Good hotel

Even though hotel looks good they canceled my reservation 15 min before my arrival. I arrived at 6.30pm, hotel canceled my reservation at 6.15pm. I was left with my family on the street to look for alternative. Manager was hidding and delegating dealing to receptionist who barely spoke English. Just be aware.

Loved it