Wonderful hotel and staff. This hotel is in a great location, with many restaurants, coffee shops, and other amenities nearby. Our room was beautiful. We were welcomed at the front desk by Arina, who was super helpful. She listened to our interests, and guided us to areas to visit. We can't say enough good things about her. She made us feel like we were coming home, rather than checking into a hotel. Thank you as well Arina for the treats and map you had delivered to our room. We will be back! FIVE STARS!

Lovely hotel. Room, communal and amenity space were all to a very high standard. Room was large, and spotless - staff very friendly and attentive. Would definitely stay here again.

Great place to stay

Karen checked us in and went well above what was expected. She was very kind and welcoming. We were celebrating a birthday and we came back to our room with a nice message and a very delicious chocolate cake. We will definitely stay here again!

Very comfortable

great hotel, location and staff.

Trendy and fun hotel. Clean and modern.

The Douglas is our favourite spot in the city. The suites are beautiful and large. It’s always quiet and perfect for a weekend getaway. Nice to get a free upgrade to a 1 bed suite from Junior suite too!😊

We rented a suite with a city view on the 9th floor. Between 11pm and 3am we could hear the very loud music form the club downstairs. For the price point it’s quite unacceptable. They had to move us on the 12th floor for the second night. Less of a problem but still we could clearly hear the music …

Staff were excellent, room was very nice, Honey salt restaurant for breakfast was excellent

very good

非常好的体验，值得推荐

Clean room, friendly staff and loved the area.

Johanna checking us in was great. Very friendly and helpful. Room was clean and bed was comfortable. Great location and the hot tub on the roof was awesome.

Good

Very nice hotel, bed very comfortable.

Very clean and comfortable stay

we stayed here for our wedding and it was a great experience. staff was very friendly and kindly gave us a special treat for our wedding night

Fantastic experience. Loved the hydrotherapy lounge!

LOVED this hotel & the full experience :’) staff were soooo very friendly and helpful, room & amenities were immaculate, and good downtown location!