the DOUGLAS, Autograph Collection

Explore the DOUGLAS, Autograph Collection
9.2
Exceptional
From 970 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews the DOUGLAS, Autograph Collection

Number of reviews per page
20
40
Top reviews
Carmyn
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love this hotel! Covenient and stylish.
Allen
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed here multiple times, slightly more designer feel compared to the JW in the same building
Sebastian
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful hotel
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Douglas is an amazing property, whether you're visiting Vancouver for work or fun. The rooms are modern and spacious. Every room has a Yeti cooler that you can borrow (picnics, shopping). The Victor was amazing, and the Casino was a fun way to end the night.
Kees
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stay was excellent! Shout out to Deniz who extended extraordinary hospitality! Will return. Thank you!
Ardie
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean room, comfortable bed. 2nd robe would be nice. Reception Staff exceptional!
prince
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Brian
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All good.
Frank Mauro
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Will definitely be back
Daniel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great room at the Douglas, with a very comfortable bed, needs a more comfortable seating in the room though, the chaise lounge is kind of useless.. Great check-in team is very kind and welcoming. ate at the Victor steakhouse and Honey Salt, both excellent
Adrian M
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel and room
Olivia
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The whirlpool was closed which was disappointing and our room was right beside the gym which was open 24 hours so when someone decided to use the medicine ball at 1am it woke us up. Internet should be free for a hotel this expensive.
Dhruv
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing property and very thoughtful staff
Lea
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The bed was incredibly comfortable. The room was spacious. Everything was very clean. Housekeeping was attentive. Check in staff were professional and accommodating. Only observation requiring review is that we ate at the Victor steakhouse and the food was below expectation. However the hotel was great as was the D6 lounge with DJ and dancing.
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Hassan
icon-with Children
with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The facility is new and beautiful but the service was bad, the shower water stayed in the bath tub we valled 3 times n no one showed up to fix! The location is great but to us this was not a 5 star at all
jp
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Unexplained charges on my credit card in the amount of 709 dollars. Hotel kept telling me that they have reimbursed me..have not seen anything to date from Feb 1. Staff doesn't even know what the charges are for
Kennedy
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was spectacular and staff was lovely.
Darwin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great place to stay. recommended
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It is a high end Mariott affiliate. I should have booked directly through the Bonvoy App and had points for the stay
Deciah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was spotless! Nice bottle was left for my husbands birthday too! Amazing
Number of reviews per page
20
40