Silver Creek Hotel

Explore Silver Creek Hotel
9.2
Exceptional
From 973 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Silver Creek Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The person checking us in was helpful with info about restaurants near by. The room was comfortable and clean.
Janet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, I had a problem and they fixed it promptly
hal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shaky start but once we got an appropriate room, it was an excellent stay
julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pet area is very small. Love the Bumblebee ice cream truck out front. The curtains over the door need to be replaced. Shutting them was difficult. The young man that checked us out was extremely helpful, accommodating and knowledgeable. He made the stay for us.
Patricia
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We booked through hotels.com and there was no room for us when we got there. They were however able to accomodate us. The breakfast was listed in the brochure as 7 to 10 on Saturdays, but they shut it down at 9. Location was nice and hotel overall was nice
Scott
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Work trip. Clean and quiet
Talesha
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is so clean and nice. Serves free breakfast everyday. Staff is excellent. Mario the maintenance man is super cool and helpful.
Jared
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quiet, centrally located hotel with a great pool for the kids—perfect for our family getaway!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel OK, just very over priced for what you got. It's been around a while, clean but used and worm.
Lori
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check in was unimpressive. Agent answered basic questions but did not seem interested in customer service or friendliness. Some problems are NOT the hotel's fault but some goofball parked a giant refrigerated semi-truck under my window and left it running for hours. My windows were literally rattling. Finally (after 3 hours) at 10pm I went to front desk to complain. Agent was not really interested and said the truck parked under my window had NOTHING to do with the hotel. She also shared that she didn't think the noise would continue throughout the entire night. I had ZERO confidence in her response and asked to move rooms. She couldn't move me to a comparable room so moved me to a lesser room with no compensation or apology for my inconvenience. Overall seems like poor staff training and poor problem resolution. Even when it's NOT your fault you need to pretend like you care about the customer experience and do something to make things right.
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Silvana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Emily
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed the pool and the staff were all very friendly!
Sherri
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Average place for high cost. Free breakfast sparse and ended at 9am!
Jon
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stayed here a few years ago and it was nice. The room this time smelled moldy. Almost left in the middle of the night.
Nicholas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was pretty good. Very clean. We were there during the 4th of July weekend and unfortunately they didn't get a food delivery so the breakfast left us wanting. That was the only negative part of the hotel. The pool and hot tub was great and the kids had a great time. We would stay there again.
Malissa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were very helpful and friendly. The breakfast was hot and delicious. I highly recommend the yogurt. Be sure to visit Bumblebee Tea & Ice Cream in the parking lot. I highly suggest the orange cream float!
Juliana
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The patio door of our room was ~20 feet away from the pool.
Jeffery
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very beautiful placs
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and helpful clerks
Number of reviews per page
20
40