Amazing was awesome

This place is unbelievable and amazing! I cannot recommend it enough! The staff was incredible. The location was perfect. Everything about it was superb. We will definitely be back.

I liked being greeted by staff like I was an old friend. They sat us comfortably in a cozy lobby area with drinks and warmth. To be honest until we got here I was not liking Italy at all. This hotel and staff was/is all the good stories I have heard about Italy. I liked it so much I changed our trip and extended our stay here in Venice another day. Thank you for letting us see the original side of Italy.

Raill

The front greeting was exceptional. We were immediately welcomed and treated with care. The room was charming and spacious. The location was outstanding. Breakfast was delicious.

Absolutely amazing.. literally never stayed at a hotel so perfect. Clean, everyone was so accommodating and genuine. Best place in Venice

The staff was so very accommodating, making us feel very special. The rooms were spotless and the bedding lovely. The shower was amazing! Delicious food in the restaurant both for breakfast and dinner. The location was convenient and yet quiet away from tourist areas. We would highly recommend this hotel again and again . Lastly, when you go back to the airport please consider the private water taxi. It was fun, gorgeous and efficient. Definitely worth the price and the hotel made all arrangements.

Very luxurious. So interesting to stay in a building of such importance historically.

Great to stay just south of San Marco. Great restaurants withing a short distance. We were just a few minutes walk from the Academia and Peggy Guggenheim museums and very minimal distance from the Academia Bridge. The hotel is lovely. Breakfast was great and a good way to start the day. Servers at breakfast were very friendly and helpful. We stayed a week and were glad to be out of the busiest areas but still close enough to everything.

Great location and nice decor in the hotel. The bar manager was also really attentive in the evening when we’d return from dinner.

Would be great if the hot breakfast menu was variety every day

Excellent stay ! This is our second stay with my daughter ! Gianni was very friendly and helpful . All the recommendations for restaurants and sites were exquisite . Five star service . Breakfast was complete and delicious! Highly recommend for first time visiting Venezia ! Complimentary taxi to Murano .

We stayed here to celebrate our 10-year anniversary, and the staff truly made it special. Sofia at reception was incredibly kind and welcoming — she offered us an arrival breakfast even though we arrived early and surprised us with a room upgrade, which meant so much to us. At the restaurant, Irene was amazing with a wonderful personality and made every interaction enjoyable. The room was absolutely gorgeous, beautifully designed, and impeccably maintained. It was cleaned multiple times a day, which really showed the level of care and attention to detail. The breakfast was okay — not spectacular, but still perfectly fine. Overall, the service, staff, and room easily made this a memorable and special stay. We would happily return.

Excellent hotel in every regard. Wonderful staff, great food, amazing public areas and really great room

Great service, extraordinarily helpful staff! Fantastic building and fantastic location.

Truly a 5* experience. The room was well appointed and I think they may have even cleaned it twice a day. Bathroom was gorgeous with floor to ceiling marble. Breakfast was the highlight for us. The buffet had a wide selection of baked goods and cold cuts, and they take orders at your table for hot food and beverages. For the Americans: 1. Everyone in the staff is fluent in English (and probably 4 other languages) 2. The beds are pushed together twins so there is a seam in the middle 3. If you want a strong latte order two cappuccinos, the cafe latte has more milk than a typical US lattes Staff was amazing, shout out to Laura in dining who was incredibly warm and welcoming!

The room was amazing & the staff were all so lovely - friendly, helpful & professional. Can’t fault it at all - what a fantastic hotel

Absolutely stunning property and the most thoughtful and attentive staff. Gianni is a maestro and took brilliant care of us. Everyone was so kind and helpful. You can’t miss.

Just the best place to stay in the world! World class treatment in the most lovely hotel. Highly recommend. Stayed here on my honeymoon and now for a baby moon!

Beautiful hotel, extremely helpful staff and delicious dinner. I would highly recommend.