Overall Ratings & Reviews Kaiserdom Changsha West Bus Terminal

A decent hotel for an overnight break, for tomorrow morning at West Bus Station opposite the hotel. There is less experience when checking in because our booking code is not on the hotel list and we have to pay again. It's been a long time of communication with hotel staff who happened to be unable to speak English, communication through the app on his cellphone. Because I feel I have paid in full, I don't want to pay. Mana was at 1 am, because of the midnight landing, the body was tired, sleepy. Finally I chat with CS in the application, only told to wait, the report is submitted. Finally, because the hotel staff is with us, he may check-in to pay the deposit, the money will be returned tomorrow morning. I agreed and finally we could rest at 1:30 a.m. The next morning we check out and money is returned, until the new bus opens the application, there is an incoming message that says the booking code has changed 😰. Should there be a change in the booking code there is a notification via e-mail, so we are not confused. Kasian and his hotel staff were also stressed + confused too, moreover coincidentally, who kept the night still a kid like just graduating from high school. If it is in us and cannot speak English, he only holds the booking code number note. We who had hoped to run out of direct landing to sleep, must be hampered by this matter for almost 1 hour.