Casona Tlaquepaque Temazcal y Spa

Explore Casona Tlaquepaque Temazcal y Spa
7.0
Pleasant
From 113 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

Traveler Reviews Casona Tlaquepaque Temazcal y Spa

Number of reviews per page
20
40
Top reviews
Rosa
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is in very bad conditions, no restaurant in the facility, the patio is used as storage. It needs a lot of repairs
Yadira
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Horrible. The decoration and location are great however the hotel itself is run down and needs major updates. The room was super dark. No AC and the rooms get so hot, the bathroom shower floods. The hotel towels were stained, had ruff bedsheets with only one pillow. The doors are hard to close and open. It had it listed as having a restaurant and upon arrival the restaurant was closed for awhile. We were the only guest and they always had the hotel entrance locked. We had to ask each time we left the hotel and came in to let us in. This made us feel trap rather than secured.
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Bonnie
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Family hotel love everyone
ERIC
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Needed to leave the place because someone did try to start an extortion, only hotel’s staff had my personal information, not trusted place at all… please read previous reviews… unfortunately we didn’t, however, we realized someone else lived the same situation in this hotel in the past, also very poor condition, fan did not work, bathroom got clogged, doors didn’t close correctly so no privacy… Expedia must verify places posted in its site and be and hold accountable overall.
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Eduardo
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

This was by far the worst stay. Bad attitude of employees, no water and you need to go find someone to get access to go out of the hotel. Stay away!
Valeria
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

While the location is good, walkable to the restaurants, the hotel needs maintenance: The bathroom were extremely old, old towels with wholes, and old showerhead.. It was cold at night (for me) and they had only 1 blanket in the room.
FERNANDO
icon-Leisure
Leisure
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Not a nice place to stay
Leonella
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Loved the staff! Checked in late at night and was received and settled in immediately. My mother was traveling with me and forgot a pair of sunglasses in the room at checkout. The hotel was closed when we realized what happened but the following day we contacted them and they had saved the sunglasses for us. Can’t express how thankful I was for such great hospitality! I’ll book again
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Alfonso
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

It’s showed as 3 and a half stars but in reality is a two star , they give you a pad lock to secure the door I would never go back
Elba
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

It’s a beautiful rustic place!! The Temazcal it’s a nice experience!!
Luz
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Its a beautiful house center Tlaquepaque jalisco. Close to El parian. Safe neighborhood
Iris
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Una experiencia muy desagradable!! No avía almuédas,cobertores,tuallas, ni agua caliente muy pésimo servicio mi reservación fue para dos noches y no aguantamos nos fuimos a otro hotel.
JOSELUIS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Theme Decoration
Sekai
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The bathroom condition was disappointing. The shower area specifically needed maintenance.
juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Small quiet and unique
Sylvia
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Staff was amazing no complaints
Araceli
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

I will definitely be back
Michael
8.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

- we were on the road side so it was quite noisy - lovely big bed - staff were friendly - the kitchen had closed so no breakfast but I think they should at least put on some coffee. It's not that cheap a place.
rebecca
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The only thing is that they don’t have AC only fans and ceiling fan and I am always hot
Rene
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

The property is walkiydistance from all restaurants and bars but I felt like I was hoodwinked. Non of the amenities on the website were available. We had to share the iron with other guests.. the towels were so old they had holes in them. Not to mention that the only way to lock our doors at night was a small latch. Which is a huge safety issue for me. The shower door fell on my while I was exciting the shower and when I told the lady in charge she just said to be careful next time I showered. My family and I were very disappointed. Also apparently there’s a safety concern regarding customers personal information being shared . We got strangers calling our cell phones asking questions pretending to be staff at hotel.. definitely won’t be returning or recommending this hotel.
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Number of reviews per page
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40