Overall Ratings & Reviews Fairfield Inn & Suites Atlanta Lithia Springs

Very clean & comfortable!!!!

Clean Good service

We loved that the staff was very friendly and helpful.

Everything was great but the Internet. I've never been to a hotel where the Internet just Never worked. It would start, or perpetually buffer, then say no connection. The internet experience was 1 out of 10. Food was good

I am asking for a refund I checked out a day early because of the conditions at the hotel. There were no working tv or telephone in room 206. U called the corporate office and tried to contact hotels.com and received no repose.

The property was conveniently located close the event I attended & also the airport

Nice place to stay

Close to I20.

It was great to stay there.

Did not get towel replacements. Had to go to front desk at 1am to ask for clean towels after returning from day exploring Atlanta and a concert that night

When arriving at the front desk, I was looked at by the attendant who didn’t greet us. She kindly kept working. After she finished whatever it was she was doing, she looked up and said “How can I help?” Without smiling. I should have cancelled then, but oh well. I was assigned room 511. Shortly after putting my things down, there’s a knock at the door. Maintenance was there to fix the TV that had obviously been reported by their previous guest. TV quality is horrible! Blurry, Small, AND NO CHANNELS! Next morning, I had to take a cold shower because the hot water didn’t work! I called the front desk only to get that they can move me to another room. It’s 9:00am, check out is at 11:00! We just packed up and left! Before exiting, we decided to get a bite to eat from the breakfast bar. Please explain why everything’s COLD?! Even the grits! Completely disappointed with this hotel!

convenient location

The staff was excellent. Very friendly and accommodating.

Great proximity to six flags

The hotel itself was beautiful. Love that it was a family collab between Fairview inn & courtyard by marriot with a Starbucks inside which was a plus. HOWEVER the room was too small for a family and 4, the beds were not comfy and the air conditioning wasn’t working. Thankfully we wasn’t in the room that much, but when we were I couldn’t relax due to conditions. I hope it won’t be like that IF I GO back

Perfect

The staff was courteous and the property is well maintained.

When traveling we have a couple of preferred chains that we use, and we do so because the results are usually predictable. Fairfield Inn is one of those. We can almost always depend on a clean comfortable room, helpful representatives of the chain, a well-kept property in decent neighborhoods and a good value for the money we spend. This time was no exception. The evening desk clerk (Nicole) was fantastic, so kudos to her! very kind and helpful. The only downside was Wi-Fi connectivity was very bad. We were in 216, and the only place we could connect was sitting by the door, outside of our room's bathroom. By the desk or in bed, there was nothing. I hope they will install some signal booster to remedy that problem. It's important to be able to access information when travelling (rental cars, airfare planning etc...) But other than that it was a great stay.

Wasn’t worth the amount spent. Immaculate exterior and lobby. Rooms are not. Overrated property. Will not stay there again.

Conveniently located close to I-20 and Sweet Water State Park.