Overall Ratings & Reviews Hotel Bella Grace

Perfect location for attending a conference at the Charleston Gaillard Center! Rooms are beautiful and the front desk staff was great!

Newer hotel in very good location. Very friendly staff. Clean and comfortable.

This was a good choice for an overnight stay with my sisters. The property was clean and reasonably close to historic center of Charleston. As my sisters are older they found the distance a little too far for walking. The young man at the valet was very personable and friendly but the young lady at the desk at checkin was not as friendly and helpful. I was disappointed when she said they were out of complimentary water. The rooms were clean and nicely decorated but the rooms smelled heavily of bleach. The shower was very difficult to regulate the water and you got very cold and wet waiting a long time for water to warm up once you figured out how the tap worked. Overall I liked the hotel but would not return.

Since I am a senior with a torn rotator cuff and mult joint issues, it is extremely uncomfortable to share a bed, even a king. The dble Qn beds on my reservation (2 nights), with Hotels.com/Expedia, were not available. Sleeping comfortably on a weekend getaway did not happen for myself nor my daughter. Our room smelled fresh and was clean, as well as the bedding. Back in our room after a late dinner, no wine glasses to be found to finish our leftover wine, however. On top of that, power to our bathroom lights & fan would not work. While my daughter has no trouble standing in the hall to apply makeup or doing her hair, I require bright light and the magnifying mirror which was in the pitch black bathroom. Using the toilet during the night was very challenging for me. While this problem was resolved on day 2, we arrived back after a late dinner to find that our toilet would not flush. In the morning, my daughter went out to another hotel to use their bathroom facilities, while I was fortunate to encounter a maid on our floor, who kindly allowed me to use the bathroom of an empty room she was cleaning. Bottom line: Hotel Bella Grace, has gracious & friendly front desk and cleaning staff, but the facility itself is third world quality. VERY disappointing!

Decent location, was clean and quite. Bed was extremely soft and uncomfortable, however, and the small couch in the room was unusable because if you sat on it you would hit your head on the TV hanging above it. Bathroom setup a bit odd - no way to turn on the shower without getting soaked and no door on the toilet area, although there is room for one. Hotel is attractive, but there is no bar, restaurant, or any other amenities. Fine for sleeping for a business trip, but not somewhere I would want to hangout.

The property was average. The shower water was luke warm at best, and the water pressure was low. Also, you can hear the water flow through the pipes when flushing, which I did not enjoy. There was a false fire alarm that went off the last night at 7am and was a total sleep disruption. I probably would not stay at this hotel again.

The hotel was very nice. Helpful and friendly staff. The room was clean, spacious and had comfortable beds. Amenities were good. The location is perfect if you’re looking to walk to places in town. Right in the middle of two main areas for shops/restaurants/bars. Even walking distance to the water.

Excellent location but felt cramped.

Lovely place and close to everything

I liked the decor which is not typical however they need to spend some time and really deep clean their rooms. Walls near the ceiling very dusty. Mold around air conditioning vent. Light fixtures in the bathroom extremely dusty. The shower water was never really hot and the light didn’t work. I feel for what we paid for the room we overspent. Very disappointed. We asked for more towels and never got them. Had to ask after 4:30 pm for the room to be cleaned. Not acceptable. I was told they were very busy turning over the hotel. Again when I pay over $300.00 a night for a room I feel everything should be clean. The room should be cleaned by 4:00 pm, etc.

Great hotel and very quiet. The onsite parking option a bit pricey for $49 a night. Just park at the Gaillard parking garage for $18 a day. Its like a block from the hotel. The staff was very friendly and there are tons of great places to eat. Its about a 15 min walk to the market and just a few blocks over from King street.

Everything about this hotel was great and the staff was 10/10. However the first room we got was dirty, and had terrible drainage. I took a shower and it took 20 minutes post shower to drain. We called and they took immediate action and moved us to another room. The drainage in the sink was still not great but the room was cleaner.

Very comfortable

For the price, we were underwhelmed. Photos of the property showed on-site dining and breakfast, which was nowhere to be seen. We had to request a pack n play/ crib several different ways associated with the reservation before we got it. Several minor areas in the room were in need of repairs (like a towel rack). Valet parking was very expensive and they just parked it really close and barred our access to the vehicle during our stay unless we got the keys from the valet.

Bella is a nice, newer hotel with contemporary room decor, nice beds, bathrooms etc. The valet is, almost mandatory garage parking. Our walk to the center of the French Quarter was about 1/2 mile. The staff was super helpful.

Our view was a brick wall and the sink was incredibly small making it impossible for 2 women to get ready and put toiletries. There are no amenities and the price was rather high given all these factors.

Great place to stay. Very unique and sits next to a great Oyster/ Bar place Delaney’s

Great location! Walkable to shopping and restaurants

Beautiful hotel, lovely staff, great location. My only critique is that it says parking available on hotels.com but when you get there, the only parking available is through their valet service which they charge $49 a night for. There is not lot or on street parking nearby so this was the only option.

Very nice, clean and bed very comfortable. Design very modern and nice. Only downside was poor lighting, to apply makeup.