Torre Lucerna Hotel Ensenada

Explore Torre Lucerna Hotel Ensenada
9.2
Exceptional
From 1,004 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Torre Lucerna Hotel Ensenada

Number of reviews per page
20
40
Top reviews
Bryan
icon-Business with Children
Business with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesoem
Omar
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall a nice property to stay at in Ensenada. Easy to park, safe, and clean. Can bounce from there to all of Ensenada’s attractions and food.
Reyna
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was spr clean, everything was well organized. Room smelled fresh and staff was amazing over all.
Alberto
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The restroom was dirty when we first got there, used and took a while to be cleaned. Pipe lines were not functioning, running water was dirty smelly and cold, room service terrible, one night they let us out and we got to come back to the front desk to reactivate the key and check the reason, really expensive for what they were offering. Pool was really cold. Not true with advertising.
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Lindsay
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel and room were beautiful. Pool area is very nice. Weekend buffet was a little overpriced but had fresh fruit and made to order omelets. Had a nice massage in a small area off the gym. Staff was very accommodating. When we had little hot water to our room they immediately offered a new room. The pianist downstairs was stunning and some guests who were opera singers joined in for a spectacular impromptu performance. A great time all around. Try the steakhouse next door. You won’t be disappointed.
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Ma De Los Angeles
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Comida , muy rica , saludable, limpieza, servico excellent
Veronica
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing ocean view and entire hotel very clean!
Joel
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great Ocean View from my room! Very easy to get to, and the staff was very easy to speak with and assist with my needs. Great place to stay!
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel, very clean, restaurant overpriced but great service. Very good toiletries provided.
Mario
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, staff, and amenities.
Jose Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was clean and beautiful. The staff was friendly
Juan
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel, staff friendly, quiet ocean view room
Georgette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was amazing, but there was ploblems with their plumbing so a very strong and nauseating smell of raw sewer filled the room since the early morning. Sunday brunch is fantastic delicious options . Service amazing fromstart to finish.
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, the view was beautiful. The staff were all very friendly and accommodating. We will go back.
Anmol
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was good except the breakfast buffet.
Yahaira
icon-Leisure
Leisure
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I have stayed here in the past, it was great. But this experience wasn’t the best. I stay in room 526 which is a king deluxe with ocean view. You see more of the cement top where the “front desk agent put me.She said that the other rooms where being cleaned and they like to use them for the “next’s day” up coming guest.The room wasn’t clean and spotless,like my prior stay. The room attendant in the morning was lacking,I had to come out and ask for towels. Obviously, now I know why the bathroom wasn’t “quality “ aporta all over the sink. Hair in the ground. I will not stay in this room ever again. I was very happy with the “hotel” last time. But not this time and I want to let others know the truth. We pay a lot of money for “ obviously a great experience “.
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Karen
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ups
Vianney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

it was great and flawless
Stephanie
icon-Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Comfortable rooms!
Daniel
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great hotel!
Number of reviews per page
20
40