Recommended! The service was excellent, even the staff member all can speak with a proper english. All the receptionist very polite and helpful, they're even being sorry for the size of the room to us because it's too small. The hotel is near nippori station, so if you go from narita to city you don't have to transit anymore especially when you're using skyliner like me. Please remind that all room in japan are small, but this hostel is worth every penny. Surely will be back here if I go to japan again. By the way, my room was family room with private bathroom!