Overall Ratings & Reviews Candlewood Suites HOUSTON NORTH I45 SPRING by IHG

The employees always make you feel welcome.

Nice place

Loved the little kitchen area. Good value for the price

Easy and clean

Room was moldy and perfume there are no windows outside ventilation or Ozonator to clean smells. We booked because we wanted the pool since we live in Texas. I got key checked out room the windows do not open there is no outside air, I asked the front desk for ozonator in room and the said they did not have one. Just a couple minutes gave me a migraine and asthmas attack. The hot tub was broken and pool heater too. I request to cancel n get a refund and Ibwas told to ask manager in the morning. I went Nextdoor to the Mustang motel it was nicer cleaner half price and not moldy!

It was very enjoyable! Staff were super nice and helpful! Easy hotel to get to! Right off the highway! Not in the city so no traffic!

Great hotel. Loved the kitchenette with all dining supplies & full size refrigerator w/ice maker, comfortable bed, recliner,

Great room, quiet; comfortable bed, quiet area.

I found a critter in my room before getting in the shower!

This was beyond what I expected. Very clean. The bed was so comfortable. It was a small getaway for us and they had kitchen utensils. We loved it so much, we extended our stay! Staff really friendly!

This location provided me the type of stay I needed during my trip. My only issue and it was not major, was there was not dishwasher tabs/soap or dish soap provided so that I could clean dishes. I loaded the dishwasher and cleaned the sink and cabinets with a clean towel, but I would have preferred to start the dishwasher for clean dishes.

The room was quiet and comfortable. The walk from the car to the room was short and easy. The laundry facilities were in great shape. The kitchenette was just what we needed. This was an incredible place and the price was equally pleasing.

Absolute joke customer service. They charged my card used for incidentals for the price of the room after i had paid for it at the time i booked it. Also Hotels.com has not provided any help at all. Long time user of hotels.com and will no longer use them.

Always a great stay.

Everything

Great room! The bed was a bit hard but the room was nice!

Had a real refrigerator, stove and microwave👍

Had a work training in the area Friday evening and Saturday morning/afternoon. Booked this hotel because it was close by and also because it had a hot tub so I could actually enjoy something about this trip. Hot tub was cold. Jets barely worked. No breakfast. No hair dryer in room. Tv remote didn’t work. Bedside table had cup stains from previous guests. No Kleenex in the restroom. For the price, I’m very unimpressed.

Located about 1200 feet from my event.

I like u can cook and the place was nice and clean and mostly I love is that u can take ur pets