Overall Ratings & Reviews The Establishment EST KL Sentral

Nice room. Clean bathroom but sadly the butt cleaner don't have any spout to aim. Clean bed and comfy mattress but maybe a challenge for somebody taller than 175 cm as the ceiling the the bed room is very low. Good that they have washing machine but its a bit let down that they don't provide detergen.

Really nice room, only the deposit is quite large 300RM. LRT comes directly from the hotel, everywhere is easy. Thanks :)

I’ve been staying here twice. Simply love how close the property is to the LRT station.

Far food place to buy. The hose for flushing the little water out of the water. The TV can't be enjoyed. because it can't be done. The mirror is only one in the bathroom. The other is so far so good.

There is a cleaning fee that you have to pay at the end of the stay that they did not mention at all. Room was clean, though

The room is spacious. The entire whole view was really awesome. But something that quite unsatisfied was that the parking is not free. Yet to be paid. The selection for free parking hotel in the hotel selection should be unticked for this room. The cleaner also is not free. RM70 for it. But I am glad the LRT Bangsar is in front of the hotel. It is really helpful for some family that need public transportation

It seems the unit is being operated by an agency called plush services who charges additional rm 70 for cleaning and rm 15 parking fee per day which is made known only after the online payment is made. Feel shortchange as booked for a 2 room apartment but only got a studio one bed room.

Strategic location near KL Central, good place, comfortable, clean, very recommended for family vacations or holidays with friends. Complete room facilities. But unfortunately we did not have time to use the facilities such as washing machines, stoves and others.

The facilities are really good, the rooms are clean, the view is good and most importantly the location is close to the LRT, so everywhere is nice, the service is also friendly.

I was asked via whatsapp about my arrival time and I mentioned 2pm since the booking confirmation also said 2pm. When we arrived at 2pm, I messaged to say that I had arrived but was told that the room was not ready and that it would be ready at 3pm. We had come from outstation and needed to freshen up. So I asked what was I going to do for an hour and the response was "ok I will ask my cleaner to get you and check in to the dirty unit?" The response was appalling to say the least. Then I asked to for the key card for the car park and was told someone would come. After 10 minutes the cleaner arrived with the keycard for the car park. We waited around until 3.10pm and we were given the key. I also whatsapp the office to say that the aircon was not working well and that it was not cold. I sent a picture to show that the red light was on. But no one came to look at it or repair. Also the aicon was not powerful enough to cool the upper part of the house so it was hot in the bedroom. We couldn't sleep on the couch as well as the couch was not attached properly and kept moving about. So all in it was not a pleasant stay. Yudi was very nice and tried his level best to diffuse the situation. He deserves a raise! As for your rude office on the whatsapp, you should know what to do.

Had a great stay! The place is super clean! What you see is what you get!

Super clean apartment, nice view although abit disturbing if you see the right handside view. Comfortable, fully furnished with washer and dryer provided. Kitchen is excellent, although I may not cook. Everything as per advertised. Ceiling abit low at the loft, be careful for tall person. Access to lrt is just at the side of the building. Very convenient. Free access internet and Netflix too.. Overall satisfied with our stay, but just need to be informed by the management about the cleaning fee charged. We'll stay here again next time. Thank you for accommodating.

Clean, comfortable room, enough for one family. Washing machine facilities, TV, very high WiFi.

I waited a long time when checking in. It was quite complicated, but I really didn't expect to be able to stay at a hotel which in my opinion was very good, the swimming pool located on the upper floor could see the sights of Kuala Lumpur, friendly servants, very nice rooms there was no notification that I was charged a cleaning fee which was quite expensive at around 70 ringgit, nowhere near the MRT station and supermarket, maybe there should be no additional costs for cleaning or should be written in advance.

Nice place and near to KL Sentral station.

Great place. Will be there again :)

The apartment is very clean and family friendly. They also provided laundry machine, which is very convenient for my family. The management and host are also very friendly and convenient. The only downside is you have to pay deposit before staying, I wish the lowered the deposit amount.

nice place, confortable for children

Arriving at the apartment at night the place is great. 5 family members is enough. Cleanliness is okay. strategic location near MRT. Unfortunately only 1 day booking. want to be extended not foul. There is already a booking.

It is an amazing location with a great price! I would definitely stay here again. Loves the place. Super hip and trendy.