9.0
Exceptional
From 343 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Palazzo Caruso

Number of reviews per page
20
40
Top reviews
Erika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Across the square from the Barberini metro- nice location. Beautiful 1 bedroom. College son slept on nice cot in living room.
Rose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Modern, comfortable hotel in an excellent location with very helpful staff.
JOHN
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Small boutique hotel with only about 14 rooms but excellent location with free breakfast. Near the Hard Rock restaurant and the US Embassy. I counted 10 cafes and restaurants within a block radius. Center city location near the Spanish steps and Trevi Fountain.
Alan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Our room was photogenic and comfortable. It was clean, except that it had an infestation of fruit flies. Check in/out was not smooth. The front door, room door and elevator required tricks to operate. The safe did not work properly. The shower drained poorly.
Irene
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect location
Jason
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was in such a great position of major attractions and the staff were fabulous nothing was too much trouble to them
Toby
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Luisa was super nice and helpful, lovely room, fabulous breakfast.
Mergim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Palazzo Caruso was a very chic, boutique hotel in central Rome. It was 5 minutes to Piazza Spagna and many other historical sites. Because it was my birthday they upgraded us to a suite for free. Lovely place feeling homey, elegant, comfortable. Thank you!
Adam
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Had issue that hotel staff and other guest entered our room at 2:24am and hotel did nothing for us. Woke my wife and I and two young boys scared in the middle the night. No more sleep. Pay for something and expect safe and private room.
Catherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We had a lovely stay at this hotel and would recommend it as a great base for exploring Rome. A particular thank you to Peter who looked after us at breakfast. He cooked amazing food and was extremely polite, chatty and helpful. The balcony for breakfast is a real treat.
Rachelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

From the moment we entered the Palazzo, we had such a personal experience with the staff and the accommodations. Notably, John and Luisa went above and beyond to make sure we were comfortable, and made us feel safe in a city we were unfamiliar with and weren’t sure of how to navigate. Top notch stellar service and hospitality. The Palazzo was in a central location, with metro, subway, taxi right outside the door as well as restaurants, bars, shopping, easily accessible in a short walking distance. The Palazzo lobby was pristine and the room was immaculate. Would ABSOLUTELY recommend to a friend, and would stay again if would stay again when in Rome. received STELLAR service and hospitality. The s
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Lucia
icon- with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing.
Mary Ciranni
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Wonderful boutique hotel-staff were excellent in responding to any questions or needs. Highly recommend it-central to everything!!!!
Mehran
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful hotel with a rooftop terrace conveniently located and close to all the attractions.
Danny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great place with a great staff
Hayder
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The location is superb , and the staff are very friendly and welcoming . I do recommend it for anyone who is in a short stay in Rome .
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This 12 room boutique hotel is a hidden gem in Rome. It’s very conveniently located in a safe town square called Palazzo Barberini in downtown Rome. The door to the hotel itself is a bit difficult to find when you first arrive - it’s a glass door locked to those without a keycard. Ring the bell and you will be greeted warmly by one of the EXTREMELY Helpful staff on duty. Hotel is less than a block from a Metro stop and if you’re a tourist just across the street you can find the popular Hop On, Hop Off double decker tourist buses - which is a GREAT way to see the main attractions- or to just get a feel for the city. You can stay on the bus for the full hour & half or get off at the big sites & get back on again when finished. Barberini square (palazzo) is stop #4 on the Green bus line. Walking distance to Spanish Steps & Trevi Fountain and other sites. Upon arrival the attendant on duty realized we were tourists and she highlighted the route to the places we wanted to see. At 11PM the night before we left we realized we needed a cab to airport and the attendant on duty was very helpful in scheduling transportation despite the late hour. 60 Euro flat fee to airport as of 2024. I booked the hotel for a few days mid-week and upon arrival was pleasantly surprised to find my wife & I were upgraded to a beautiful suite with large living room, bedroom & bathroom. The room was nice and clean with hand painted designs on the beam ceilings & beautiful unique furniture also.
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Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Besides being very close to tourist spots, clean hotel, they also have the best customer service.
Eric
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great location, clean room, thoughtful staff. Highly recommended!
sarah
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Wonderful hotel and great staff
Number of reviews per page
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