The staff were very welcoming and helpful. They are the reason our stay was so great. They made sure we had everything we needed gave us recommendations for what to do, and even helped us after checkout get a taxi. They have a private Japanese bath which is a great way to relax after a long walking day. I highly recommend staying here!

What a unique experience! The staff was very helpful and accommodating.

Extremely friendly hosts running the Ryokan, its' an absolute steal for the price. Lots of great information is provided for guests in the common area. The location is very convenient. You can even use the onsen privately as long as you're being mindful of the time. Great even for families and not jus Solo'ers

The location was convenient and the price was right. Staff helpful and spoke English which was helpful as my Japanese is poor.

I greatly enjoyed my stay at Murataya, a fantastic little ryokan placed excellently along the Katamachi/Korinbo districts. The service was attentive and the rooms were clean, with delicious tea provided alongside an insulated pitcher to be prepared at one's convenience. The communal bathroom is functional and has an attached public but very small onsen. The host spoke good English as well as Japanese and was able to provide plenty of recommendations for locations to visit. The Japanese breakfast was home-cooked and delicious. I would highly recommend it (just consider that if checking in late, you have to reserve it the day before, but there shouldn't be a shortage of delicious breakfast in Kanazawa anyways). One note is that the rooms are poorly insulated due to the large Japanese windowframes, which also let in plenty of light early in the morning. Another note is that the stairwells for some rooms are very steep, so notify the front desk if you experience any mobility issues or similar.

I loved my stay here. Nice neighbourhood, welcoming hosts, lovely private bath.

Amazing friendly staff, easy walking distance to all the main tourist areas and an amazing ramen spot right around the corner

We absolutely loved our stay! We felt like we had the whole place to ourselves even though there were other guests. The staff are truly so lovely and the room was beautiful. Overall, we would love to go back and highly recommend to anyone!

Lovely traditional Japanese style rooms with different breakfast options to choose from. Kind and welcoming staff.

This is a very charming inn, clean and tidy. I really enjoyed the friendly and warm service from the owners, whom I believe are family. They greeted me when I came in & wished me well when I would leave. They always asked if I needed anything and were so helpful. I really enjoyed it and would return again.

The Ryokan is in an excellent location. We enjoyed our stay and the experience of it all.

Murataya Ryokan is situated in a really convenient location close to buses, shopping and restaurants. The owners make every effort to ensure your stay is as enjoyable as possible. The indoor onsen is fantastic after a long day of walking! Highly recommend their Japanese breakfast, it's delicious and not easy to get this outside. The care and dedication it takes to make it is just one of the reasons why this place is a gem. Highly recommend and would stay here again.

The proprieters of this ryokan were incredibly friendly and kind! They provided directions and assisstance for navigating the city and stored our luggage after checkout. 5/5 experience!

Lovely staff

We found the room and garden view to be so beautiful, the staff is very kind, and the location was great!

My boyfriend and I stayed here for two nights and enjoyed it very much. The staff was very kind and welcoming to us. Very hospitable. You must change into indoor slippers provided by the inn. Upon checking in, I noticed one of the elderly staff cleaning my luggage wheels which I thought was very nice of him to do so as I’ve been to a different inn in Japan where visitors were told to clean their luggage wheels themselves. I would’ve been more than happy to clean them myself but truly appreciated the hospital gesture. We adored the garden view from our room and we had lots of space! Our futon beds were set up for us upon entering and they were the most comfortable futons ever!!! I wish I could’ve napped in them if my time in Japan wasn’t so crucial spent awake 😅. My boyfriend also commented that their floor mattress were softer than the mattresses we’ve slept on in hotels across Japan. Showers and toilet rooms are shared. The sink to wash hands or toothbrush is lowkey in the lobby facing the kitchen entrance which is a bit of an awkward spot. I felt like everyone can see me when I wanted to brush my teeth. That was pretty much the only downer during our experience. I enjoyed the homey community feel of this ryokan though as both guests and staff would always be walking around. Keep in mind, walls between rooms are thin and we could hear our neighbour room talking but we didn’t mind. Maybe something to keep in mind for others!

This beautiful Ryokan is well situated in the middle of the central shopping area, with accessible bus service to the train station and local sites. The facility is immaculate and charming with a lovely garden and very helpful and kind staff. Bonus is a private Japanese style bath. Highly recommended.

A fantastic stay in this classic old ryoken! Very atmospheric and charming, well located for easy walk to the main attractions in town. The staff were exceptionally helpful and attentive, with good English to compensate for our inadequate Japanese, and my family loved our stay - not least the onsen hot baths.

Staff were very warm and the place was extremely authentic. Close to very good food, I really enjoyed my stay

This Ryokan is a solo traveller friendly. They have room to cater one person. The owners are very nice and accommodating. They will explain to you everything about the facilities in the Ryokan. I used hands free travel service in Kanazawa station and upon check in my luggage is already in my room. Toilets and Baths are shared and is not an issue actually as never experienced them being crowded even though the Ryokan seems fully booked. Surely will book again when I return to Kanazawa.