The staff were helpful nd so professional. The onsen was so clean and quaint.

Yes definently above Average

NIce clean room, very friendly staff, super convenient location across from Shinkansen station. Bed was very soft for my back

All good

We booked three reservations. Their cancellation policy is great and it allows us flexibility in our trip. We travelled from Sapporo and were not sure to arrive on the first day of our reservation. So the one day reservation plus a three day was perfect. Great Japanese breakfast. Book larger rooms if you have luggage. Staff very amazing and helpful.

Small rooms, so book larger rooms if you have luggage. Staff is amazing and very helpful. We were able to upgrade and we even extended our stay. Great Japanese breakfast.

Japanese style hotel. What a great way to get immerge in the culture. Healthy breakfast. Staff is very helpful and collaborative.

We were welcomed warmly by the front desk staff. This is a nice hotel right beside the high speed train close to ski hills. It has everything you need including an Onsen (if that is your thing). Rooms were clean and quiet

It was a clean and functional stopover hotel in a smallish town at a shinkansen transfer station. Does have restaurant and public separated baths for nice soak after a days travelling. Staff were nice and friendly. I would go there again if in the area.

The hotel is right next to the train station.

Close to the bullet train station so our trip in and out to see friends was so convenient. Getting to the hotel from the station was just steps away so we could put our things away and cleaned up before we met friends. Again on the way out the convenience to the bullet train was amazing.

A extraordinary hotel with very nice staff and good premises.

Wonderful staff. Good property. Very well managed.

Great location, brand new hotel, very comfortable. Plenty of coin laundry. Wish parking was free.

Right at the station. Very clean, lovely staff. No food outlets nearby but a walk across the station had some restaurants. Great as a stopover to the Noto Peninsula.

Nice staff and wonderful hotel! Love the coffee machine! Wish they had these in all APA Hotels. Thank you.

Only one elevator and bed mattress way too soft are my only gripes but still for the price an excellent Hotel in a great location with very good amenities. Recommended.

I would recommend this chain of hotels.

Very convenient hotel gor people travelling with JR, the hotel literally next to the Joetsu stations, the hotel had their own spa, washing amenity and mostly everything you need it's in the house. I fully recomand APA JOETSU HOTEL if you want to spend your holiday in Joetsu prefecture.

Parking was convenient