6.0
Pleasant
From 14 reviews
Cleanliness

5.6

Room Comfort

6.4

Service and Facilites

6.6

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Traveler Reviews Carlton Hotel

Number of reviews per page
20
40
Top reviews
Fred
10.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

We stayed here when we first arrived in Mumbai and enjoyed the property and staff so much, we booked again on our return after touring south India. They just did some facade renovations that came out great in a historic building. Rooms either have attached bathroom or shared hostel type and both settings were clean with hot water. A/C in both rooms was working great. Rooms were both clean for check in. There’s a nice balcony with tables overlooking a busy street to just take in daily life. Hotel manager is very helpful and accommodating for advice or services that you need and the rest of the staff was helpful too. Location is great right behind the Taj hotel with coffee shops and restaurants all in walking distance where you can eat out as budget or as lavash as you want. Would definitely stay here again on a return to Mumbai.
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Verified traveler
8.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Excellent location: 3 minutes walk to the Gate of India. Perfect for visiting. Staff very helpful and friendly. Room OK (better with Ac otherwise too hot). WC+shower (attached, as usual here) not clean, hot water not always available. Room price fully OK if considering the location. Many restaurant and cafe for breakfast just outside the hotel. The taxi tour suggested by the hotel is well done and worth it.
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DEVEN
6.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

overall it was a nice experience but the room should be improved as it has some cracks, dirty curtains, and the AC switch also sometimes not working and the services are not as good as we expected coz we have to ask for everything thanks...
Ram
10.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Exterior and interior of Hotel is vintage. It's behind Taj hotel and walkable distance from Gateway of India. Rooms are neat and clean a spacious one. They give free tea and coffee and there is beautiful common balcony street view. Overall a good stay with helpful staff.
PUNEET
2.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

A dingy hole in the wall. No ventilation in the rooms. It is more of a dormitory than a hotel. Strictly for low budget travellers.
susumu
icon-Leisure
Leisure
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

交通至便。新エアポートバスCHALO(片道150ルピー)、発着徒歩2分。建物2階にありバストイレ外。空調完備。飲料水、チャイ飲み放題。エレベーター、冷蔵庫なし。ダニ出現。防虫シーツ等必須。ビール250ルピー。
Roger Howard
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

I booked a double room with a bathroom and veiw over Mumbai city. At check-in I was given a room with out a bathroom, no window and a mattres at floor level. When I complained I was told that my window was on the other side of the building down a corridor.
Aleksandr
10.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

Carlton Hotel очень хорошее расположение, бюджетно, чистота, терраса где можно посидеть выпить чай,кофе ( кофе машина там-же бесплатно) всё в шаговой доступности. Рекомендуем на 3-4 дня.
Didier
2.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Je ne suis resté personnellement qu'une seule soirée en arrivant car pas de salle de bain ni de toilettes dans la chambre !!! Et vous n'aviez pas affiché cela sur votre proposition, donc pas logique..... En plus pas propre ! Et le lendemain, j'ai trouvé un autre hôtêl très bien juste à côté et pour 300 roupies indiennes de plus par nuit, c'est à dire pas grand coût du tout... Par contre une personne pour qui j'avais réservé y est restée !! Donc moi écoeuré....
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Verified traveler
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Excellent hotel very good location clean hotel friendly stuff it was wonderful to stay in the hotel
Verified traveler
6.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Salle de bain partagé, ce qui n'est pas indiqué, fenetre sans chambre, hyperchaude malgré le ventilateur. Personnel tres amical
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