Great location Clean Staff accomodating and friendly Great food in restaurant

Very nice! Room was super clean!

Everything was nice

Very confy beds, nice decoration with indirect led lights, large windows with electric screens, large tv, very well equipped bath with nice Dove products

Clean

Overall it was easy and comfortable to be in the hotel however the internet does not work

No soap which felt like a recurring theme in Mexican hotels. The steam room was permanently closed and was used as storage room and the tv was not set up at all. If you wanted to use it you had to add your own Roku account to it or create one. There was a weird alcove in the room as well that seemed like it hasn’t ever been cleaned before. Rooms didn’t have a mini fridge and were not soundproof which meant sometimes the street noise would be quite loud and make it difficult to sleep properly.

Excellent service, beautiful property, and very kind staff. Highly recommend!

The room service was some of the best room service I’ve ever had. The steak was excellent and the empanadas the best I’d ever eaten

Good

Great location and very clean. My a/c wasn’t working first day and

Good

Great location, nice / cute hotel in an excellent location. Food options are plenty near the hotel, all walkable. Bed was very comfortable. Overall highly recommended

It’s a great place

I appreciated the early check in time, the bed comfort is superb as well as the shower, the only thing I didnt like is the fact the room doesnt have small fridge which was not convenient. The rest was v good

¡Este hotel fue una súper grata sorpresa! Gran ubicación, el personal muy amable, las habitaciones nuevas e impecables. Definitivamente lo consideraré para futuras visitas.

En la página de Expedia indicaba qué incluia desayuno y no era así. La habitacion que nos dieron tenía mal olor al final nos cambiaron, pero no fue buena experiencia.

Nice hotel, very clean and convenient. 3 blocks away from Reforma 222 mall. Nice and clean room

The little bar & restaurant were nice & convenient but our room wasn’t very exciting. The duvets on the beds should be thrown out. They’ve been washed and now all the filling has gone to lumps. The flooring certainly didn’t feel clean and the air conditioning unit made the room smell aweful. The unit itself was super noisy and you couldn’t have the air con unit on without the noisy fan. No face washers even though we asked for them. The staff were pleasant

Very pleasant stay, the staff was very friendly