What stay? I shared our check-in time 24 hours before our stay and I was informed I needed to give 72 hours notice. As a result, check-in was closed and we couldn’t stay the night. Luxury hotel? No.

Arcangelly is awesome, she went above and beyond to make sure our stay was comfortable.

This place was very unhelpful as was hotels.com We had a later flight & they would not allow late check in. They did not provide a refund. We had to pay to stay somewhere else. Do not recommend.

Very convenient to landmarks and dining. Wonderful host, very helpful with tours and suggestions.

This was one of my worst experiences during my collaborations with any hotel or apartment booked on Hotels.com. Be aware that this location has a policy that requires you to inform them 72 hours before your arrival, and, if you forget to do that, you will lose your entire reservation. Basically, they were not offering me the possibility to lose the first night and start my journey from the next day. I truly appreciated the Hotels.com consultants, who did their best to get me at least a part of the refund.

This was a highlight of all the places we stayed in Sicily. The host is wonderful with a great sense of humour. The room was enchanting and it’s right in the heart of Catania. The location is central so you will hear the sounds of the neighbourhood but we loved that. Catania is a fantastic city. We love it all

The property is a little difficult to find as the town restricts signage. There is a small sign near the door with is on the main street. The office is located on the send floor which can be reached by an elevator. The staff was extremely helpful, and the hotel is located in the center of town making everything very convenient. The room was very nice. Would definitely stay here again.

Great host great location room lovely

A really well presented, stylish room perfectly situated for easy access to the sights and sounds of Catania. The host was very welcoming and keen to explain or help with local knowledge.

Amazing host and location. Always amenable and friendly and available whenever you need her. Brilliant place would definitely recommend

Great room, ideal place to visit Catania. Lobby downstairs a bit grim but get past that and it’s amazing.

Ver convenient and easy.

The context here is that this isn't a hotel it's a B&B or possibly a room. I thought being a B&B it would include breakfast as standard but it doesn't- you have to pay extra for it, even though I don't recall (and still cannot identify) an option to do so. It's not a huge issue though there are two great places for coffee and pastries 3 mins away and more beyond that, which I suspect are better value anyway. They also won't commit to keeping your luggage on the last day- its a question of whats convenient. They might but don't bank on it. There are signs to say that this was clear on booking but again I didn't see them. The reason is the owner isn't always about and has property elsewhere. There's a left luggage place 5 mins away though so its not the end of the world though of course it has a cost. You do have to clearly specify a check in time (again so the owner can make sure to be about), which has its perils. She was helpful with recommendations and booked us into a restaurant which was good. The bus to the airport drops off/picks up more or less outside which is handy. The general location is great- its on the main thoroughfare but it still didn't seem really noisy when trying to get to sleep.There's a street called Via Santa Filomena 2 mins away with bars and restaurants etc. The room looked as depicted in the photos and was generally nice and was cleaned daily perfectly well. It did say you can't use hair straighteners in them.

The owner has been super helpful with the reservation & arriving process. The room is so well decorated, comfy king bed & amenities. All in walkable distance, per her advice, we rented the car in Catonia when ready to leave Catania. No need, just walk. Great food!

Be advised, there is no front desk personnel and unlike other hotels in Sicily, the check-in process is not modernized (management physically must meet you at the agreed-upon arrival time). Also, you will have to find parking in the area, which can be rather difficult to find since it's a very busy area. The issue in my case is that I arrived to the local airport at 7AM. Since we couldn't check-in at that time, we decided to rent a car and go hiking to the Etna volcano (where I had no cellphone signal). Once leaving the volcano, I advised to owner (via WhatsApp) that I would be arriving later than originally anticipated (1.5 hours later at 16:30). Upon arriving, the owner went on a verbal tirade, speaking very quickly with an aggressive tone, for (i) arriving later than expected (she had personal obligations that had to be put on hold) and (ii) for not following her parking instructions (it was difficult for me to concentrate since she stressed me out with all her messages and consecutive phone calls). I have never been treated this way by a hotel, apartment, etc. I believe the owner can be very nice as long as you don't change your time of arrival.

excellent location and pleasant helpful management

It’s in the heart of Catania. A lot of nice places to eat down to the road and airport shuttle just stop there. Easy access to anywhere. The host is very helpful. We have a nice stay.

An absolutely charming accommodation. My room had been beautifully decorated with a gorgeous relief plaster ceiling. Just a short walk away from the town centre which is vibrant in the evening. Of special note is the owner/landlady (gorgeous name - ask her!) She is a funny and wonderful character!

I liked the decor and furnishings of the room. The high ornate painted ceiling. The view from the balcony.

Beautifully appointed accommodation in the heart of all the action. Couldn’t ask for a better location.