Overall Ratings & Reviews Tian's Resort

Great host

Great and super helpful staff

Staff were nice, they use google translate to communicate with English speaking stayers. It was noisy at night and the pool was empty and looked like it had been that way for a long time.

The staff of Tian’s Resort were incredibly helpful and accommodating. They went out of their way to pick us up from the airport and provide us with helpful information. The area around the hotel is a bit loud, but the hotel itself is quite nice.

Awesomeness

Great customer service, they helped us arrange all the booking in Zhangjiajie, gave a lot of helpful advice. Very convenient for foreigners who don’t speak Chinese. Highly recommended .

This is more of a boutique and is nestled in a nice neighborhood. It is clean and a fun place, but not a hotel as such. The best part is the closeness with the owner and his family. They work had to see that you have a nice stay and they are very helpful. The food is so so and the dining area is small but they will try to help as much a possible.

I had a great time staying here. The staff is excellent in service, and was very helpful towards my itinerary. I greatly appreciated the amount of help, care and service all the staff here offered towards me. Will definitely return soon. Mahalo

We’re so lucky to have stayed in this house, the hosts are so warm and welcoming, it absolutely made us feel at home, we will definitely back again if we come back to Zhang jia jie. The rooms were beautiful and the meals were delicious. Thanks again for your generosity, we very much enjoyed our stay. We would highly recommend this stay to anyone visiting the area.

It is a 2 star accomodation located only 10 minutes from Hehua airport. We can see Tianmen from the backyard. What is special about this property is the friendliness and thorough service of the owner. He does not speak English, but he has translation device which helped a lot with our communication. He picked us up from the train station, took us to the bus station, the ticket office of Tianmen, and finally dropped us at the airport.

We love the hotel. The staff amazing. We trully enjoyed been there.

This accommodation is very “foreigner-friendly” with the staff providing guidance, airport pick-up and drop-off, and anything else you could need. The location is beautiful and only a 30 minute walk from the city center. Overall a 10/10 experience.

Hotel is out of the city center so can be inconvenient, however the staff procured taxis every time we needed them. Much appreciated as we do not know the area. Did not eat at the hotel as we were out and about for the short time we were there. Staff was very helpful organizing our time so we could see the highlights of the area in a very short amount of time.

Personal amable e interesado, no hablan inglés pero se esfuerzan por comunicarse con el traductor

Dall’esterno ha l’apparenza di una tipica casa cinese, molto semplice, ma una volta entrati la nostra stanza ci ha lasciato a bocca aperta! Si tratta di un Hotel a gestione familiare, con ristorante e piscina. Noi abbiamo affittato la suite, una camera molto ampia, pulita e luminosa. La migliore del nostro soggiorno in Cina. Dalla nostra stanza si potevano ammirare la montagna Tianmen e la porta del Paradiso. Sono presenti tutti i comfort, enorme TV, vasca da bagno e ampia doccia, wc alla giapponese e un angolo per il the! La posizione è ottima, molto vicino all’aeroporto e a 15 min dalla stazione, oltre che ai principali luoghi di interesse. I proprietari sono fantastici, gentilissimi, sempre disponibili ad aiutare a pianificare le visite e consigliare gli itinerari migliori. Nell’hotel è presente un ristorante cinese eccellente, con enorme scelta e prezzi contenuti! Raccomanderemo sicuramente questo hotel a tutti i nostri amici che vogliono visitare Zhangjiajie

老闆人特別好，房間很乾淨溫暖，附近環境非常清幽，很用心在經營的民宿！非常喜歡有機會會在回訪

非常满意的住宿，比老板挂的图片好看多了。 国庆我们一家四口出游，订的套房，看得出来老板在用心的经营这家民宿，房间干净舒服，自家还有餐厅，菜做的很好吃。老板娘很热情，一直在详细的介绍景点路线。 唯一觉得可惜的是，老板在各大平台挂的图片不是很能体现出自己的特色。我随手拍了几张，和大家分享。 如果你厌倦了诚实的喧嚣，这家民宿是不错的选择。我们一家人在土家族的家里，吃吃饭，喝喝茶，看看景，很惬意。

Personal was freundlich. Die kennen kein Englisch. Die Komunikation war schwierig. Schwimmbad war nicht sauber, und mehrere Tage lehr. Konnte man dieser nicht benutzen. Die schließen das Hotel und Restaurant um 21:30 Uhr.