Overall Ratings & Reviews Heeton Concept Aparthotel Edinburgh Queen Street

Great location and great value for money

Amazing property, comfortable, clean, midern

We loved staying at this hotel with our three dogs! It was clean, a great location, and the staff were so friendly! Thank you

I chose Native because of the price point as well as the fact the studios have a kitchenette, which was perfect. The room was cosy and a really good size. There were great features like an extra folding chair in the cupboard , so an extra guest could sit at the table to eat, and the clever dining table was great too. The shower was well thought-out as the controls were at the 'dry' end, The water was not very warm though, maybe just bad luck, and there would have been plenty of room for a bath, which I would have preferred. The heated towel rail meant I could dry out my damp gloves and socks ( January). While it was a fairly convienient location, it was just a tiny bit further than I would have liked, as it was on the edge of the new town, great for the airport bus, but too far to just pop back during the day. The nearest shop was a co-op a couple of streets away. I would possibly stay again next time I'm in Edinburgh.

The staff comes to mind first as to what I liked about the resort. We got checked in a bit early due to some "magic" and I was able to get an extra blanket. Great service.

Good place

Great location, room was clean and spacious. The check-in process left something to be desired- we arrived 10 minutes before check-in time at 3 pm and they were unable to tell us when the room would be ready. We needed to eat so we left around 3:30 and the room still wasn’t ready but we weren’t given a reason for the delay or any apology about that. Overall though it was a good stay.

Overall good stay at Native. Pillows on the soft side but that’s a personal preference. Only down point for me was the lack of nearby parking, although pretty walkable areas not far off. Would recommend the overall stay.

Amazing stay, perfectly located, a 10 minutes walk to wherever you want to be in Edinburgh or so it seemed. Lovely staff, very accommodating, room was great, spacious with good facilities and very clean!

Lovely hotel.

Perfect choice for a few days, ideal location for the city and gardens, quiet and informative staff available....the use of washing machine and tumble dryer was a happy surprise too

Hospitality throughout our stay was second to none. 1 bedroom apartment was fairly big and well equipped with hob, kettle, convection oven/microwave, fridge, dishwasher, washing machine and tumble dryer. TV in both lounge and bedroom. Very comfortable bed. Advised of no daily turndown service when we arrived but that if we needed anything to simply ask. Nature of aparthotels. The TV in bedroom wasn’t a smart TV (so viewing options were limited) and there wasn’t a freezer or icebox compartment in the room from what we could see, but I’m sure the bar downstairs would have provided an ice bucket had we asked. Hotel bar was reasonably priced but drinks selection was limited. Reception / lounge area was comfortable. Keycard required to access hotel after 10pm and front desk is staffed 24/7 which was reassuring. Hotel is situated on a busy road (traffic wise) but the room was pretty well insulated from the noise. No disturbance at night. Location was absolutely perfect for us to be able to walk through the incredible Moray estate up to Stockbridge; equally down to the old town and castle. Absolutely no complaints.

I love how this place is in a quiet but still walkable part of the city. The amenities are also great, we had a verg comfortable stay.

Great location, just enough simple amenities, price was very reasonable.

Excellent location of property for price. Apartments have all amenitjes you could possibly want to self cater. There is a small shop on site for snacks and drinks. A greater choice of hard drinks would be nice. Customer service could probably be improved but wasn't bad. No soap in the bathroom. No apology from receptionist, and was more interested in getting housekeeping to resolve this the following morning rather than just getting this for us at the time. Receptionist seemed disinterested on checkout.

Really enjoyed our stay, ideal property for us. Will certainly use this again

What a gem, these are well equipped apartments for short or longer term stays. Was really pleasantly surprised by how nice Native was

The hidden kitchen was super neat to discover and having stackable washer and dryer added a special touch. The apartments are spacious, which was nice. The only thing lacking was bedding. The cover was thin which forced me to turn the heat up. I would have preferred a heavier goose down comforter in a duvet. Also, the bed wasn’t that long so at 5’10 it was a tight fit.

Brilliant apartment, super clean and quiet!

Easy walk to restaraunts, gardens, and a little longer to the castle