Room was spotless but biggest asset was the reception staff. We met three and all were exceptionally polite and helpful.

Helpful staff. Very clean room. Location.

The room was absolutely spotless and has everything you could need.

It is close to Paddington Station. There are many good restaurants and pubs in the area. But it was a bit noisy since we stayed on the first floor. Staff are friendly. Lots of room in the 2-bedroom apartment.

I had meetings booked for 2PM (the same time as the agreed check in time and advertised check in time) They didn’t let me check in u til 3/4 and left me hanging. I had to pay £280 for a Hilton hotel around the corner. Very annoyed

Comfortable flat with lots of room for a family of 4. All the amenities you could need when staying in London. Helpful staff when you need them.

Good location

The location is easily accessible by the two underground stations less than a mile away. The space in the apartments is comfortable and the kitchen has all the cooking equipment. The carpets were stained and looked dirty. The walls near the patio had water damage. Overall it needed some updating but I would still recommend staying.

Great rooms for a family. Fully equipped suite. Beautiful neighborhood.

Great stay

Excellent

Very nice, clean and comfortable family sized apartment in walkable area near tube station, restaurants and coffee. Enjoyed our stay and would definitely stay again.

What a first class hotel in the heart of London. The front desk staff were so welcoming and helpful. Our accommodation was a spacious apartment with full kitchen and dining room! We will happily stay here again. Easy access to Paddington Station, near to Hyde Park, an easy walk to Oxford Street for shopping. Coffee and tea in the room.

We had pleasant stay staff was friendly and communication was easy!

Very kind staff. The place is more like a small apartment. Good location.

Amazing clean and tidy property. Just what I have been looking for.

Very nice apartment, and friendly staff, though some of the plumbing fixtures do require some attention. (a loose drain plug and slightly blocked sink). Only other negative was the lack of any coffee brewing device, a plunger / press would be great. We would certainly book again!

Perfect set up for family of 5. So much more comfortable than a hotel room and less expensive and more space than 2 adjoining hotel rooms. Beds were comfortable and the small kitchen had what we needed to make breakfast each day. Close to 2 subway stations and Paddington station for train to Heathrow. Nice quiet neighborhood short walk to Kensington Garden.

Very helpful staff

I thought the property was excellent! Nicely designed, spacious, clean. Living room, bedroom, kitchen and bathroom made us feel very at home. The staff were amazing and made us feel at home even more. Always asked us if we needed anything and greeted us with smiles! So to all the staff we send you a very special thank you, for making our stay an extremely pleasant and enjoyable one.