Overall Ratings & Reviews Hotel des Arcades

Had trouble with the parking meter and the guy from reception came and helped me. Great location.

This is a very convenient budget-priced location in Reims - the reception welcome was good and thorough in providing information for the stay. Good size bed, comfortable in a well-lit room with a desk for working etc. Clothing space small but adequate with enough space to hang clothes. Bathroom and shower also adequate and clean. Enjoyable stay.

Very convenient for sightseeing and xmas market

Nice hotel in a convenient location.

Comfortable bed, quiet room

This hotel was convenient and the staff pleasant. Great location in Reims to see the city. Breakfast was reasonable. The room and bathroom was quite small and sparse. I would stay here again given the price and location.

Although I speak little French, the staff were very polite and did their best to assist.

The receptionist changed the room to a double bed with a single. This made the room quite small and on reflection we should have stuck with two single beds. The parking was the difficult part as it is in a shopping centre which is a distance from the hotel.

The hotel is in a great location with just a short walk from the station and surrounded by lots of dining options. Cathedral and other tourist sites are also close. The room felt quite spacious and the bathroom had evidently been recently renovated.

We came in late and the receptionist had left my key with my name on it at the desk. The fountains, shopping and cafes were all just steps away.

We ended up staying here last minute after shocking experience at another hotel. I’m glad we did. Service was great, felt welcome. Room a little on small side but location perfect. They had several kettles available to borrow. No complaints.

Excellent location. Nice staff. Bathroom terrible. Strong humidity odor.

Convenient

Amazing place to stay. Brilliant location between trains and shopping.

The property was in fine middle of Reims which was lovely. Everything was fine.

Great central location. Friendly and helpful manager, and comfortable well appointed room. Good breakfast.

Small hotel but perfectly ok. Right in the heart of Reims. Parked at the Erlon underground parking just 4 mins walk away and the hotel got us a discount on it (€13.60 instead of full price of €16). The buffet breakfast is worth paying €9 each for, as a coffee, juice and croissant in any cafe will cost you about that anyway. You might be able to get this hotel cheaper if you contact them direct than through any booking agent! Give them a try. Room was fine for a city centre hotel.

Neve saw the property, they cancel on me

Very friendly staff and very well located for shopping, restaurants and tourist attraction (20 min walk from the Cathedrale).

Room was tiny and bath had little room to place toiletries for two people. The shower was good, but had no place to put my own soap, shampoo, razor, and washcloth except on the floor. The toilet paper holder fell off the wall the first time it was used because it was not properly attached to the wall. The walls of the bath were lined in a porous stone which would be impossible to clean thoroughly. Internet was very spotty. The best thing about the hotel was its location within walking distance of the train station and the cathedral and near many cafes.