9.2
Exceptional
From 81 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews City Hotel

Number of reviews per page
20
40
Top reviews
Rashad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was very clean and very spacious. It had a nice little kitchenette. The hotel owners and staff are wonderful people. Very kind and helpful and friendly. The breakfast in the morning was affordable, and excellent! So many choices! They made us really good omelettes. Our stay was very short, but it was a lovely hotel experience. I wouldn't hesitate to stay there again. If you're looking for a place to stay in Burgas, look no further!
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Edward
icon-
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The owner and staff were the frindlest people I met in my1 month stay in Bulgaria highly highly recommended. Thank you so much!! Eddiefromchicago... Instagram
Edward
icon-
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The owner and staff are the friendliest people I've met on my one month stay in Bulgaria .They go out of their way to help you anyway they can, highly highly recommend this hotel. :) eddiefromchicago. On Instagram
Muawiah
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The receptionist was very helpful and very kind
DERENIK
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

To far from City center and from beach
toni
icon-Family
Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very friendly and clean and staff were outstanding
Craig
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

top hotel thank you for such a pleasant stay
Ivan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Lovely little hotel, very nice and clean, and recently remodeled. The manager Maria is exceptional in communication and hospitality, from check in to check out. Thank you!
Laurel
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Mariya and the staff were wonderful. This is a small hotel that is not in the centre of the city. I would certainly stay there again. The value for money is excellent!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

We booked the apartment for our family stay. The room is huge and has a lot of amenities, they left flowers and a toy for our daughter! We arrived late and they kindly made us dinner in the restaurant. The service is excellent overall. Maria the manager goes out of her way to help.
Garrett
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10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

First time in Borgas which was not planned after flight cancellations from Dublin to Poland. Only way could get back at such short notice. I am a Hotels.com Gold member and was entitled to VIP access. To be honest it was the best VIP access I have ever experienced thanks to This Family run hotel A special mention to Maria as previously revewiers mentioned.She above the call of duty in particular my traumatic Trains Planes & Automobiles travel experience. Definitely truely amazing saving Grace. A big thanks to Maria and all her staff Garrett
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Terence
icon-Business Family
Business Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Great area off beaten track shopping good with local Lidl store close buy car was parking good Staff friendly and helpful manager speaks good english very helpful a. The four bed room was clean and well run a great place to stay quite reasonable rates would recommend Terence Patrick Flanagan.
Angela
icon-Family
Family
8.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

I cannot praise the staff & the owners enough. It is a family run hotel & it shows; Maria was pleasant; fun & went above & beyond what was necessary to assist us during our stay; her son Bobbie was a delight. Peyko brought us local fish at dinner to try; it was lovely & something i probably wouldn't have tried otherwise. The staff were polite & very helpful. Tea; coffee & water are available all day free of charge; breakfast self serve with a adequate choice. Dinner is cooked fresh to order. The rooms are clean & spacious & there is a kettle & coffee machine in the room. The view from the rooms isnt great but the location is approximately a mile & half from the sea garden & beach but the lake walks are close by. There is a shopping centre & supermarkets very close by.
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Natalie
icon-Leisure
Leisure
4.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Lovely hosts but very basic hotel. Good for a single overnight stay.
Andrea
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Don’t overlook this diamond of a hotel because you don’t see the incredible value of the very charming staff and their caring service. This hotel’s value is in that service. I loved my room and the lovely breakfast and dinner, loved its situation in town near to Kaufland, Lidl snd Plaza Mall. But the relationship with the hotel’s manager Mariya, ever so helpful and kind, is the aspect that will keep bringing clients to Burgas.
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Christopher
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Staff were responsive, friendly. A good breakfast selection. Willing to help.
Donald
icon-with Partner
with Partner
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Excellent, caring service and a fine breakfasting nice surroundings. Comfortable room with great bed. Laundry service very helpful and efficient.
Michal
icon-Business
Business
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

Normal 3* accomodation. Next to the Burgus Mall Area. Very nice owner, friendly, giving good tips about neigtborhood. Healthy breakfast. Very close to shops: kaufland, lidl. 12 min walk to the Park with many good restaurants. Free bikes 🙂
Cory
icon-
10.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

My stay couldn’t have better! Staff was extremely kind and helpful. Will return.
Chi
icon-with Partner
with Partner
10.0
/10
Reviewed 261 week(s) ago

Hotels.com verified review

Everything is prefect. They are super friendly and chatty
Number of reviews per page
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