The hotel itself was great, good facilities and good location. However, on Wednesday, you had some workmen attend to look at the roof. We were given no prior notice about this work taking place. This involved work outside the room's door in the hall, on the roof of the room and also more importantly, outside the room's window. Basically, all around us. This led to a major breech of privacy, due to a random man appearing outside our bedroom window without warning. It also made access and egress from our room difficult, as there was a ladder, tools and blankets all immediately outside the room's door. Even just a memo placed on the internal door to the building could have avoided this. We tried to explain this to the reception staff on check out, but they didn't seem to grasp or understand the severity of this. This experience ruined our stay at your hotel.

Staff were lovely, little bit noisy on the street but the hotel and room were fabulous.

Room and decor very nice and clean, but there were bits on the flooring, felt by walking barefoot. The main issue was noise. Every movement from the room above could be heard very loudly. I do not think there is any soundproofing at all. Earplugs were provided, but these could only be used at night obviously.

It was a lovely stay, with very friendly staff. Situated a couple streets away from the Abbey, you can walk out of the hotel and down picturesque streets immediately. They even allowed us to keep our baggage in the property after check out so that we could explore the city one last time before leaving. Very thoughtful and lovely property. I would recommend to anyone wanting to spend a couple nights in Bath.

Room was really nice and very clean. Reception staff very welcoming

Lovely hotel very centrally located. Would definitely stay again.

The reception staff were fabulous really friendly and helpful. The room was lovely and in a great location. We will definitely stay there again.

Very short walking distance from the major Bath attractions. This was extremely practical for us. The staff were also friendly. The bedroom and bathroom were large and beautifully decorated. I just wish the bed was larger (a King size).

Spotlessly clean room and a lovely bathroom with an excellent shower. Location is perfect. Will be recommending your hotel to everyone. Will definitely stay again in future when visiting Bath.

Lovely room with big fluffy duvets & towels. Gorgeous toiletries and very clean. Breakfast was lovely along with the friendly service.

Great location, and amazing place. Huge rooms, comfortable and well-appointed.

Excellent first visit to Bath plenty of sightseeing and eating. The hotel was a perfect location and staff were super friendly and helpful .

Room and hotel were great. And location. What spoilt our trip was the maid took something from our room. After reporting to reception, we did get the item back. The maid created some ridiculous story about why she took it but completely unbelievable.

Lovely decor, great staff and loved the honesty bar. Just very loud at night as in the centre of Bath.

We didn't make our stay at the hotel due to a very poorly child the week before. Sadly, absolutely no compassion from the hotel management to

Great location close to attractions, shops and dining.

The property is perfectly located for exploring Bath. It’s located right next to the Abbey on a quiet side street. There are two buildings around the corner from each other. Our room (#15) was large and spacious. In the main building there is a lovely honesty bar where you can relax and have a drink. Reception is not there after 6pm some evenings so if you arriving late you need to give notice.

Near city center, lots of shopping and food options nearby

Everything was great except parking & having to drag our bags a couple blocks over cobblestone paths.

Great room in a super central location. The honesty bar downstairs is a great spot too, would definitely stay here again