The Kings Head Hotel

Explore The Kings Head Hotel
6.6
Pleasant
From 22 reviews
Cleanliness

6.8

Room Comfort

6.4

Service and Facilites

7.6

Traveler Reviews The Kings Head Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Good location for wedding we attended two doors down. Stairwell/corridor absolutely dire. Luckily room had recently been refurbished so was slightly better, however, needed a good clean and not even sure if sheets has been laundered prior to our stay as there were small hairs on them!!! Curtains only covered half of the window so woke up with sun in our eyes at 5am...
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Michael
2.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Arrived to find green water in the toilet .....cleaning solution you may reasonably expect, however , brown sludge at the bottom of the toilet indicated another culprit, confirmed by flushing of the toilet - it was in fact a fungating turd .....fabulous !
Philip
8.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Best location as a base for wandering around Rochester. Not the highest quality but good value for money
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Convenient location for Rochester high street. Rooms are directly over the pub so noise to be expected. Lovely friendly staff and unique Dickens themed decor.
Andrew
6.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

This hotel was part good and part poor. The staff were very friendly but the accommodation was variable. Room 11 was fine, well equipped but without any tea cups or mugs? Room 9 was very basic and need urgent refurbishment. The staircase was very dark and uninviting. All in all it is about ensuring you get a refurbished room
Andrew
6.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

A bit of a mixed bag! The staircase up to the rooms was Dickensian and dark and not particularly welcoming. We had 2 rooms room 11 was good but room 9 was very shabby and in need of renovation. Staff were very pleasant and there were plenty of cosmetics and towels as well as tea coffee and a kettle but no mugs??? All in all good in room 11 poor in room 9!
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Verified traveler
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Lovely place friendly staff willing to go above and beyond.
Verified traveler
6.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

My room was pretty basic, with the wash basin and shower actually in the room. The TV remote didn’t work and the WiFi was patchy. Although the radiator was on full, the room was pretty cool - not a problem for me as I like a cool bedroom, but not very comfortable to sit around in. I think the draft coming through the single glazed window was the issue here. Otherwise, the room was clean and comfortable. When I arrived, there was only one person working in the pub and she couldn’t leave the bar so I had to find my own way to the room - not a problem. When I left in the morning the pub was locked up so I had to take it back up to my room and leave a note about the remote not working.
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Mary
6.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Friendly, helpful staff. Rather cramped room with a shower with a see through glass door in the bedroom, a bit inhibiting for shy people. Very shabby but elegant staircase with walls covered in Dickens murals, would stay there again. Lovely views of Rochester sky line.
Sam
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Really good pub with nice food , bar staff were very helpful especially the girl who greeted us, the housekeeper was also helpful when stocking up with more coffee and requiring a portable heater as the radiator in the room wasn't working correctly. Room furniture and decoration was nice, room was well equipped with comfy bed and chair. Reasonably clean. Bathroom good although bath a little dated and old. Hot water in bath and shower but not very hot from basin. Good pub with good atmosphere nice food and beer. Enjoyed hearing about the residents ghosts ! Very old hotel with many period features including wobbly floors and steps ! Communal stair case had a lovely mural painted all around with Charles Dickens characters. My only complaint was that the stairway and carpet were dirty with manky carpets and a very greasy smelly. The kitchen was on the second floor so I guess this was why. I have stayed in pubs before and understand this is a problem when you are on the thorough fair from the kitchen. I think though they would be wise to invest in a deep clean of that whole area. Other than that I loved the place and its people.
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Margaret
4.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

We decided to stay in the Kings Head because of its central location in Rochester high street, that bit of the trip worked well. General condition of the hotel and room was poor it was especially noisy and we did not sleep well because of that. All the floors were very creaky especially on the stairs where the carpet was terrible. We would definitely not go back to the is hotel.
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Eric
8.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Very pleasant and helpful staff. But a surprising lack of both a hair dryer and bedside tables in the room
Verified traveler
6.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

My guest was not able to use the shower facilities as they were below par. The photographs on this site did not match up to the experience.
Steve
6.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Fantastic location staff are very friendly and helpful unfortunately the fire alarm kept going off through the night from 2 for over an hour very frustrating nobody's fault I know things happen
Darren
8.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Very good
Dale
8.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Nice and very pleasant staff. Nice pub downstairs. Great location in center of Rochester. Room was quite basic and some noise transfer from adjoining rooms. Would stay there again.
Nate
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Needs a proper reception. That’s my only bad thing I’d say. Otherwise. Great place. Great location. Staff are helpful
Verified traveler
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Man sollte vorher de. Zeitpunkt der Ankunft mitteilen. Wir waren sogar später als gedacht im hotel. Das Zimmer war nicht fertig. Innerhalb 10 Minuten war es gemacht. Natürlich war es nicht sauber. Dreckige Waschbecken, verschmutzte Bettwäsche und Handtücher vorheriger Gäste in der Ecke auf dem Boden. Einziges Highlight : die Lage. Andere laute Gäste inkl. Hund. Bis 4 Uhr morgens laute Musik und Gerede et.
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GOTO
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

モダンではないが、建物の古さが残っていていい。
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