Overall Ratings & Reviews Melbourne Knox Central Apartment Hotel

Nice Amenities

Great location close to everything. Great facilities with pool and steam and sauna rooms. Close to shops and walking distance to Westfield Knox.

Great place to stay, gym and pool and sauna was awesome after a long drive. Accom was clean and modern and walking distance to many great restaurants and bars Look forward to staying again

Microwave was rusty

The stay was good

Some new chairs with better padding on the seat would be great, otherwise use a cushion.

Firstly finding where to check in is a nightmare to start with and where you can park your car whilst doing so is even worse. No clear instructions on which building is the right one as there seems to be about 3 different buildings to choose from. No one is on the desk, after having to ask workers where to check in and what I had to do to reach reception( was not told prior I had to call a ph number). Lady at reception was nice, however the room doesn’t have a parking space and that I needed to have booked one, to then be told there was no available parking spots so I couldn’t even get one as some rooms don’t even have a parking spot set aside. You just have to grab a visitor car park if you see one and believe me there isn’t many, the physiotherapist thats in same complex seem to take the majority of parks along with residents. The car park is a nightmare, if you leave you will lose your spot unless you do book a park. 2 bedroom was neat, however nowhere near clean enough. One bed had stains on sheet, marks all over the walls, top of fridge was dusty from where cleaners arm couldn’t reach the back. Window in main bedroom didn’t even close it swung open in the breeze leaving window right open obviously missing something (very unsafe if a child was to climb up they would just fall out). No block out blinds so it was hot. No fans in bedrooms just a split in lounge fighting against the sun coming through windows. Overall very poor experience, so we left.

The closeness to Knox City Centre and Wantirna club meant we could walk to both destinations. Apartment spacious, well appointed. The only drawback, both being elderly, was lack of grab rail in the shower.

Great location next to major shopping centres restaurants all within walking distances

Great place to stay .

There was a continuous metal grinding noise in one of the bedrooms, when I reported the lady at the reception was extremely rude and said “we can’t do anything about it” , “ guest before you didn’t say anything about it” , “there’s nothing I can do” Let alone a word of kindness or apology whereas the other gentleman at the reception who came to inspect, made a voice recording of the sound to show her , still she was extremely rude whenever she spoke, I didn’t know what she was so mad about Even when I checked out she was asking me to pay for the parking ( I paid for my parking in advance during checking in) she didn’t check records and asked me to pay until finally i managed to show her proofs anyway it was terrible stay No cleaning , poor communication, continuous noise , no comfort , roll away bed was a nightmare to sleep on ( in case you’d need that please be mindful it’s a mistake) garbage smell in elevator ( as large garbage bins are right in front of elevator in the car park ) Entrance to car park is tricky because the reader is on the opposite side of driver ( so you have to get out of the car to tap every time you go in and out of parking ) Just to list a few to help

Great location, across the road from a Westfield

Great location across road from Westfield mall and gas station. Apartment very spacious (we were in 2 bedroom), clean and equiped with basic needs. We arrived later than reception hours, and instructions left weren’t that clear how to find our room but luckily there were other guests around to help us.

Good clean & roomy apartment. Friendly helpful staff. Only issue is traffic noise seems to echo between the buildings.

Property is close to convenient shopping, particularly food. Only issue was difficulty at check-in. No one at manning desk and you can't enter foyer for check-in unless you have an access fob or another guest/resident happens to be available. No success calling listed number either. Once finally checked in the stay was good.

Great location opposite Knox City. Good gym and pool.

Very comfortable spacious and clean. Pool and steam room were great! Kitchen well equiped and Westfield over the road.

Very good position, handy to Westfield Knox & public transport

No plugs for bath or sink. Door of bathroom was about 5cms off the ground and had water damage to the bottom of it only 3 very thin pillows on queens size bed so not a very good sleep

All reasonable for its price. The only issue occurred to us was a bad smell coming off from the floor drain (occasionally) I have asked the management to investigate and hope it will be resolved