this property was great for smooth check in and easy access when you get to venice. the rooms were nice and venitian style. however the a/c is poor and that is unacceptable in italy and for a three star hotel. at least provide fans. it cost a few hundred dollars to fix please dont advertise as a place with ac if you dont have it.

I recently stayed at Hotel Palazzo Martinelli Dolfin and it was a wonderful experience from start to finish. The hotel itself is housed in a beautifully restored historic building with elegant interiors that capture the charm of Venice.The rooms are recently renovated, very clean, and the bathrooms are spotless — which made the stay extra comfortable. The location is a huge plus: it’s within easy walking distance to the train station and many of Venice’s main landmarks, which made exploring the city super convenient. Overall, I’d definitely recommend this hotel if you’re looking for a comfortable, clean, and well-located place to stay in Venice.

convenient location, close to train station. clean, spacious and cosy. very modern (and smart) hotel.

The property was very nice,clean, good location, will recommend to friends. 👍👍👍

Even though its a smart hotel the online attention was great!! I totally recommend this place to stay.

Fabulous location with views of the lake and mountains. Absolutely stunning and hope to come back very soon for a longer stay!

Very clean and confortable stay. Good TV service and close parking storage.

Had a perfect stay

We were told that we would get a code to check into our room after 3. We waited until 5:30-ish and still no code. I called and spoke to a lady with a crying baby in the background and told her we were sitting at the property waiting for a code. She said she would check and call us back. We never heard back from her, so I called again and she said that she had sent the email earlier, I told her again we never got an email, and asked if there was any way she could resend it. Still crying baby in background. She finally agreed to resend as we had been sitting at the property waiting and waiting to check in. Things went smoothly after that. Very nice, clean rooms! Missed our breakfast due to having to leave early bc of train strike…no refund on that….

The hotel is about a 8 minute walk from the train station. There is an elevator which is nice, and a place to store luggage. We had no problem with the Smart hotel experience. Breakfast was nice. We loved the large bed and ample lighting in the room.

Very clean attractive room and convenient eating area. It would be helpful to have a local map to show walking directions from last stop of People Mover cable car to the hotel.

It was very difficult to access and exit this hotel. Also the check in process is not my type

I loved how close it is to train station and a lot of cute restaurants near by.

Beautiful rooms

Very confortable stay! Super nice room and we also enjoyed the breakfast. Very recommended!

Fantastic property, really historic feel BUT the AC was micromanaged by the renting organization and was not a very good experience overall due to that critical detail during a heat wave. The doors didn’t open and close properly leading to an accident on my end when the room got really really hot and I tried to open the main door so I can leave the room to get fresh air and forgot it still has the security latch engaged in leading to some framework damage. One painting fell in the main bedroom due to me falling on the floor due to heat exhaustion and my family couldn’t catch me in time. I hit my head on the concrete floor inside the room that night when I fainted from heat exhaustion. Overall the property is good property I just hope they can manage at a higher level for the amount of money they charge per night. I don’t appreciate the email accusing me of wrong doing before understanding what actually happened in my room that night. I’m asking for repair estimate so I can look at some type of repayment, they should consider giving me part of my room rent back due to the ac situation. Currently I have sharp pains in my head on the right side from the fall that took place that night in the room connected to the bathroom. I hope it’s not a longterm impact on my health. I have never had this kind of challenging experience in any of my other stays, Expedia can check my travel history. I apologize for any unintentional harm I caused their asset. I hope my health is ok long term.

This was a pleasure for us the Stay in the Hotel. Smart type hotel with codes to get in and for room. This said they had great service with rooms being cleaned every day and breakfast. In tube the the charm of Venice. Quieter side of Venice but with Water bus and taxi’s available short walking distance. Great Job to everyone and highly recommend.

This hotel is wonderful. We wish we were staying longer. Perfect location, very nice room and system. Access codes worked as intended.

Best

This was a great choice for our short trip Venice. Very conveniently located near the bus and train terminal. The hotel is situated a very short walk from both. The room was modern and spacious with great views along the canal. The service was excellent and prompt, especially the woman at breakfast. I would highly recommend this hotel and look forward to our next visit to Venice.