Clean and perfect

Staff was lovely and accommodating. I had an a-joining room and what I learned is that the walls are paper thin. The person is the other room was no one I knew however I could hear EVERYTHING. This was a shame because the facility is very nice and rooms are spacious however sound was a real problem.

Perfect for our stay in Tremblant!

Near room layouts, amazing lobby/hang out area, and a nice large hot tub/pool.

Great clean room, nice amenities hot tub and sauna were great. The espresso was great in the morning! Most staff were super friendly and easy to talk to minus one front desk lady at check out who was pretty rude

H

Spacious and sleek room, great pool/sauna, and the staff provided an adapter to use the NACS charger.

Room was clean, though housekeeping did not change the bed sheets after the first night - only made the bed. Hotel fire alarm went off for almost an hour (not an emergency). Otherwise excellent stay.

Everything was clean and plenty of toiletries offered. We didn't need anything else.

Everything was ok. Quick check in and so amazing staff.

Room is spotless, great location , friendly staff

Yes

10/10 service and hospitality. Accommodated all my needs. Amenities were all perfect.

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Le staff à la réception un charme! Mais aucunement insonorisé et la douche aucune pression eau

I booked a room for myself, my husband and my son. When we got there, the sofa bed was not made up, we went to reception and asked, we got pointed in the direction of blankets and got told to make it ourselves. There were not enough cups, glasses or coffee in the room for the 3 of us. When we asked for more we were told to go to the bar. When the room was cleaned they did not remove any dirty cups or glasses, we took these to the bar ourselves. The absolute kicker was a notice in the room expecting a tip for the exceptional service - we did not leave one. Probably my favourite par of this experience was that we needed a taxi / cab. We asked if reception could call us one. They handed us a number and said we needed to call our own, we tried but out UK phones wouldn't connect, we went back to reception, stated our issue and asked again. The receptionist phoned the taxi, confirmed the line was working and hung up telling us to keep trying. In the end I had to go back for a 3rd time and beg. The taxi came in good time, but we missed our experience due to a lack of hospitality from this hotel.

Everything was great.

Everything was nice and clean and staff was a carefully maintaining the place all the time. I loved that the snow tubing facilities just right next door. Also, the place is very close to grocery stores and restaurants.

Friendly staff, great environment

The room was great, the location and amenities were perfect!