We really like the hotel. The staff are friendly and helpful. The breakfast has very good variety of food and drink. The location is close to quite a few restaurants. We have accessible needs and we were given rooms next to the lift, which is good. But one of the rooms has steps in the room which was not easy for one of the guests. The shower is also a bit slippery. In terms of eco-friendliness, we have a suggestion: allow guests to keep some towels (and not replaced). For example, if towels are left on the floor, they are to be replaced, and otherwise, the guests can reuse the towels not on the floor.