Great location and very walkable. The staff was courteous. The room was clean and spacious.

Amazing , loved it!!! Franscescaaaaa was great!!!!

I really wanted to give Chapter Roma a great review because the hotel itself is very cool, but we had some major issues that made our 5-night stay really stressful. First, the room we were given looked nothing like the photos on Expedia or the website. It was significantly smaller and felt like a bait-and-switch for the price we paid. On top of that, the shower rod fell on us the first day, and the bathroom flooded every single time we showered for the entire trip. Even after they "fixed" it twice, the water kept going everywhere. The worst part, though, was our checkout. The hotel called a taxi for us to the airport, and the driver tried to scam us. He demanded €65 instead of the legal €55 flat rate and actually refused to let us out of the car until we paid the higher amount. It was honestly a scary situation to be held in a vehicle like that. While the management has been very apologetic via email and is investigating the driver, the combination of the room misrepresentation and the safety issue with the taxi made this a really disappointing experience.

The staff was excellent, food in the bar and breakfast was great. Would recommend.

We loved our stay- this was our first time in Rome. Sophia was wonderful-welcoming and so helpful with great recommendations!

Staff very professional & courtious.

The staff was above and beyond amazing. They really made the hotel a wonderful place to stay. Every single person that worked there was kind helpful and hospitable. We were completely spoiled. And appreciate all of them. The rooms were very nice. We were happy. There was some noise in the alley at night, but it didn’t bother us. We would stay here again.

The staff is fantastic. They are very professional and made reservations for dinner for us. The restaurant in the hotel was great. The bar was fun and some nice drinks. Room was large and clean. Prefect place to stay in Rome.

Modern and stylish hotel in great location, with a lot of interesting details. Staff was very friendly and professional. The room (we’ve got a standard double) was very spacious, with amazing bathroom.

Place was super clean, nice looking and great staff. Sophia is not only gorgeous but also super professional, the guys at the bar were very nice . Excellent location as well…

Fantastic hotel, well located with great amenities and the staff were excellent. Highly recommended

Everything was very good : location, very clean and organized hotel. The hotel staff is amazing everywhere : the reception, the team from the breakfast area, breakfast was amazing. Definitely a good spot location in Rome

Yes

Amazing stay at Hotel Chapter Roma. They upgraded us to a better room upon arrival, brought our luggage up to the room, the staff brought us personally to the room to show us its features and then came with two glasses of Prosecco and a personal welcome note. The staff were friendly throughout the entire stay, the rooms are very spacious and clean. The location is great. And the overall atmosphere of the hotel is amazing. Will definitely recommend this hotel to anyone travelling to Rome.

The property was amazing and great location. The staff was very kind and was more than willing to help with whatever you needed.

Tutto è stato perfetto. Grazie a tutti per avere fatto del mio Natale e il mio compleano un giorno speciale. Grazie a tutti alla reception, al servizio della collazione per il dolce e la canzone di compleano il giorno di Natale. E anche un gran grazie a Matteo al bar . Sei un grande bartender e un essere umano unico. E stato veramente un puacere di stare con voi . Ci rivediamo presto. Patricia collazione Grazie a Matteo

The staff are all amazing, friendly and helpful. The team at Hey Baby are the best

This is my favorite hotel. From the friendly staff to the warm design to its convenient location, everything about it is wonderful.

The room was beautiful, and the staff fantastic. It made for a memorable trip for us.

Beautiful room and great service. Breakfast is super delicious!