8.4
Very Good
From 80 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.4

Traveler Reviews ARIGATO STAY KANAZAWA

Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Absolutely disgusting, soon i walked onto the 2nd floor i was hit with a wall of ashtray stench. Not even trying to hide the smell with any type of deodorizer, just pure cigarette smoke. The room 215 was an absolute nightmare. The door knob was caked with ash/dirt/dust. The carpet was hardly vacuumed, visible accumulated dust and grime, the ac was also caked with dust and smoke. Turning in the ac was like turning on your own personal smoke stack, it was either on and stanky, or off and hot and stanky. The walls were carved by lets say much use of the bed scratched along the wall, the tv was barely hanging on the mount and was also caked with dirt. The walls also had the smell of smoke permanently themed. There was trash under the bed, and the sheets were an off white/tan color. Surprisingly the bathroom was clean, but the amenities were bland generic non scented, unable to get the smoke smell out of my hair from sleeping there 1 night, thank glob it was only 1 nignt. This was by far the worst hotel i stayed in during my 1 month in Japan. Avoid this hotel at all costs, 150 a night was an absolute scam. Its funny they dont allow photo uploads for reviews to prove the condition of the room.
Read More
Susan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Friendly, helpful staff. Great selections on the amenity bar in the lobby. Rooms are a bit dated, but clean and comfortable. Having a small fridge and a decent hair dryer in the room make life easier. Other notes: Super close to the train station, and a big Starbucks. Vending machines and laundry facilities on the main floor. A microwave and trouser press on each floor next to the elevator. Physical keys have to be left with reception each time you leave. Ice is sold by the front desk. ¥150 for a sealed container that looks to be about 500g.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

very well located, 8min walk from JR station. clean room and super high speed Wifi: ~96.3Mbps/Down and ~248Mbps/Up. Quiet area, breakfast is japanese style. Room information in the room is very badly translated into English, but the staff do speak English to a certain degree.
Eran
6.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

Great location for an overnight. Not for a longer stay. Tiny rooms
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

The Trend is brand-new (since December 2018) and has a good location about a 5-10 minute walk from the station (depending on your age, walking speed, amount of luggage, etc.). We booked a Twin, non-smoking room. Good things: along with the hotel location, beds were large and comfortable. OK things: Room size .(small) was standard for Japanese hotels in this price range. Staff was mixed - some staffers were kind and accommodating, others operated "by the book." Breakfast was reasonably priced, but only Japanese food was available - might not suit all visitors. We didn't like: bathroom size - ridiculously small. Check-out policy - 10 am, with an extra charge to check out an hour later.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Good location, close to the station. It is clean. I'm happy to recommend it.
Verified traveler
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

ベッドから鏡が見えなくてよかったけど鏡の前に椅子が置けなくて化粧は洗面所で。全身鏡がないのが残念。衛生面を考えてマグカップ無しで紙コップの対応だそうで理解はできるけど暖かい飲み物を入れるには弱い紙コップだったのは残念。2泊して部屋の清掃はいらないと言ったら飲み物をもらえた。寝心地は良い。駅が近くて立地も◯
Yuka
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

フロントのスタッフの対応も良く、清潔感がありとても良かった。駅へのアクセスも良く、また利用したい。
Koji
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

コスパいい
keishirou
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

意外と駅に近く便利でした。
Yumi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

お風呂トイレが少し狭かったなぁ… スタッフさんの対応はよかったです。
yoshio
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

まだ新しい感じです。部屋は十分な広さで清潔です。コンビニも近くにあり、金沢駅へのアクセスも良いです。
Tenzen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Gute Preis/Leistung
WAI YUEN
icon-Leisure
Leisure
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Hair on duvet. Besides that the room was nice.
WaiYuen
icon-Leisure
Leisure
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Front desk staff is helpful.
Emma
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Personnel au top !
KINUE
6.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

セキュリティをもう少し改善すると良いのではと思います。カードキー、エレベーターのカードキーでの動作等。
SHANG-CHENG
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

馬桶有點小,房間空間不夠大,有書桌,但椅子拉出來的空間沒辦法坐!
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

金沢駅からのアクセスも良く、清潔なホテルでした。
JINTARO
icon-Business
Business
8.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

お風呂に髪の毛が残っていたところ以外はとてもよかったです。 おそらくシャワーカーテンの内側にあったのでしょうが、そこだけ残念でした。 全体的には良かったと思います。
Number of reviews per page
20
40