Overall Ratings & Reviews Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dear F***a Thank you for taking the time to share your feedback. We're glad to hear that you found the room satisfactory and appreciated the convenience of our location. We appreciate your comments regarding the lighting in the room. Your suggestion about the yellow lighting making the space feel darker is valuable, and we will certainly look into possible improvements to enhance the overall ambiance and comfort. We hope to welcome you back again in the future and provide you with an even better experience. Simply Yours Winnie Low Director of Operations

Dear khairul a. k. Thank you for your great feedback! We're glad you found our hotel convenient and accessible, especially with easy e-hailing options nearby. Hope to see you again soon! Simply Yours Winnie Low Director of Operations

Dear khairul a.k. Thank you for your kind words! We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back again soon! Simply Yours Winnie Low Director of Operations

Dear malina Thank you for sharing your experience! We're glad you enjoyed the Nasi Lemak and Hainanese Chicken Rice, and truly appreciate your kind words about our friendly service. We apologize for the wait time and will work on improving our efficiency. Your patience and understanding mean a lot to us – hope to see you again soon! Simply Yours Winnie Low Director of Operations

Dear Karlina Thank you for your feedback! We're glad you appreciated our strategic location and found the service satisfactory. We hope to welcome you again soon and provide an even better experience! Simply Yours Winnie Low Director of Operations

Dear F***z Thank you so much for the kind words! We're thrilled to hear you enjoyed your stay and are already thinking of returning. We look forward to welcoming you back on your next trip! Simply Yours Winnie Low Director of Operations

Dear khairul a.k. Thank you for your excellent feedback! We're so glad you enjoyed your stay, found our staff friendly, and appreciated the easy parking and nearby stalls. We hope to welcome you back again soon for another great experience! Simply Yours Winnie Low Director of Operations

Dear IRWAN Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed our convenient location near the hawker centre and had a good overall stay. We look forward to welcoming you back soon. Simply Yours Winnie Low Director of Operations

Dear B***n Thank you for your kind review! We're glad to hear that you enjoyed our convenient location—just a short 10-minute walk to Gurney Paragon and Gurney Plaza, and close to many local food stalls. It's also great to know you appreciated the park right in front of our hotel. We'll be sure to pass along your compliments to Mr. Edmund at the front desk—he'll be happy to hear your kind words. We hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations

Dear Adi S.S. Thank you for your kind words! We’re delighted to hear that you found our team friendly and helpful, especially our more experienced staff members. Your appreciation means a lot to us, and we’ll be sure to share your compliments with the team. We look forward to welcoming you back soon! Simply Yours Winnie Low Director of Operations

Dear c***a Thank you for your kind words! We're glad you enjoyed the convenient location, friendly staff, and clean room. We look forward to having you stay with us again! Simply Yours Winnie Low Director of Operations

Dear Adnan A. W. Thank you so much for your kind words! We're thrilled to hear you found the platform both user-friendly and rewarding. Your satisfaction means a lot to us, and we look forward to continuing to provide you with a great experience. Simply Yours Winnie Low Director of Operations

Dear Valued Guest, Thank you for your kind words and for recommending us! We're thrilled to hear that you had a positive experience, and we look forward to welcoming you back to Penang in the future. Simply Yours, Benny Chung General Manager

Dear Valued Guest, Thank you for choosing Gurney Bay Hotel. We’re glad you enjoyed the good location, nice view, and clean environment. We look forward to welcoming you again soon! Simply yours, Benny Chung General Manager Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dear Valued Guest, Thank you for choosing Gurney Bay Hotel! We’re glad you enjoyed the great location, sea view, friendly service, and clean, spacious room. We're truly happy to know you found it worth the money. Looking forward to welcoming you again soon! Simply yours, Benny Chung General Manager Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dear Valued Guest, Thank you for staying at Gurney Bay Hotel. We're glad you had a good stay and truly appreciate your hope for even better experiences in the future — we’ll keep working hard to improve. Looking forward to welcoming you again soon! Simply yours, Benny Chung General Manager Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dear Valued Guest, Thank you for staying at Gurney Bay Hotel. We're thrilled to hear you enjoyed the magical sea view from your room — it truly is one of the highlights of our hotel! We look forward to welcoming you back for another wonderful stay. Simply yours, Benny Chung General Manager Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dear Hannah, Thank you for your kind words! We're delighted to hear that you enjoyed our hospitality and delicious food. Your satisfaction is our priority, and we look forward to welcoming you back again soon. Best regards, Benny Chung General Manager Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dear Valued Guest, Thank you for your kind review! We’re so glad to hear that your check-in and check-out experience was smooth and efficient. It’s heartwarming to know our team was able to return your child’s belongings safely — honesty and care are values we truly uphold. We're also happy that your little one enjoyed the nearby playground! We look forward to welcoming you and your family back again soon. Best regards, Benny Chung General Manager Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dear Ricky, Thank you for sharing your experience with us. We're glad to know you had a good and pleasant stay, and that our location, staff service, and room amenities met your expectations. Your feedback on the hot water delay is noted, and we will look into improving this area for better comfort in the future. We appreciate your support and hope to welcome you back soon. Best regards, Benny Chung General Manager Gurney Bay Hotel, A PARKROYAL Partner Hotel