Friendly service, okay rooms. Quiet atmosphere, good for relaxing.

The hotel's cleanliness is lacking, especially in the restaurant.. wow, there are small animals flying around on the food.. plus there are small cockroaches passing by the dining table.. the food was already finished at 9 o'clock. The hotel's location is very good, the room is spacious, but the cleanliness is lacking., oh yeah, I booked 2 rooms, one of them got a bigger upgrade 👍 but unfortunately, there were geckos in the other room too huhu I want to go back again but it's a bit traumatized

Fun, very good and friendly service

Thank you for your service

The location is very strategic, with easy walking distance to the Riau region. However, because it's an older hotel, the beds are a bit uncomfortable.

the atmosphere in the hotel area is too noisy

The hotel staff is nice and friendly, very helpful. Cool

The AC is not cold, the door is broken, it takes a long time to repair the changing room, there is no difference between the photo and the real thing

the power outlet facilities in the room are not within reach

So far, it's been a pleasant stay. The room's ambiance is also comfortable. It's just a shame that the AC leaked when we were about to relax, but it's fine. Luckily, we were comfortable. So far, I'm satisfied. The only thing missing is a smart TV.

The room was poorly maintained and seemed a bit shabby. Only one elevator was operational, even though there was a wedding reception that day. Guests had to wait a long time to get on and off.

Please check the water condition again, even if the room is not occupied for a long time, quality and comfort are prioritized.

Have stayed here several times, never disappoints 😍

The room smelled of cigarettes, I was given a room with dirty water because it hadn't been filled for a week.

The location is strategic, there are lots of culinary places around.

The towels are no longer white and don't absorb water. The pillows are hard and too high. Parking is limited and cramped, and it's not free, not in line with the advertisement.

Friendly service, affordable prices, only the plugs need to be repaired, many of which don't work, thank you

strange check in time, breakfast has no variety

Overall, staying here was quite comfortable. It would be even more comfortable if other facilities were improved, such as the room door handles and others, but all of that was compensated by the best service from the staff. Thank you.

Parking is not spacious enough, perhaps due to the land being in the middle of the city, but the breakfast is quite disappointing, still far from hotels of the same level. Sorry Serela.