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Traveler Reviews Aryaduta Palembang
Number of reviews per page
20
20
40
40
Customer reviews
d***i
Staycation
9.7
/10
Reviewed 3 day(s) ago
The staff are friendly, check-in process is fast
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Supriatna
Transit
10.0
/10
Reviewed 3 day(s) ago
Very comfortable and close to the city center, especially the mall.
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FB
Fara B.
9.4
/10
Reviewed 1 week(s) ago
The room is comfortable, safe, clean, the price is okay and cheap, in my opinion it is very worth it.
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y***a
Business
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and helpful at check-in/out.
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AC
Ari C.
10.0
/10
Reviewed 1 week(s) ago
Check in was easy, the staff were friendly.
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AC
Ari C.
Business
10.0
/10
Reviewed 1 week(s) ago
The location is very strategic in the mall complex in Palembang, the breakfast is affordable, the gym is complete
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S***a
10.0
/10
Reviewed 2 week(s) ago
The hotel is kids-friendly and very comfortable with a price that is still very good 😍 If possible, just have a non-smoking area at the swimming pool because there is a children's play area, but there are still people smoking there.
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2 people find it helpful
s***a
Leisure
9.1
/10
Reviewed 2 week(s) ago
This is my third stay here. The staff is friendly. The breakfast is delicious. Perhaps because this is an older hotel, I would like to recommend replacing the tile flooring. It looks dirty even though it's clean. Thank you.
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H***o
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel can be flexible for those of us who are arriving from out of town and it is still a long time before the normal check-in time. They can try to check in to the room after it has been cleaned and there is a suitable room.
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k***t
Business
10.0
/10
Reviewed 3 week(s) ago
Comfortable rooms and delicious food, easy to reach location and access to the mall.
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A***r
Leisure
8.5
/10
Reviewed 3 week(s) ago
Comfortable, neat and friendly, clean and the food is delicious
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Herdi A. W.
Business
10.0
/10
Reviewed 3 week(s) ago
Overall, it's okay in terms of service, food, and everything related to this hotel is the best.
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R***I
Staycation
8.5
/10
Reviewed 3 week(s) ago
Recommended because it is close to the mall, so you don't have to stay far to go shopping.
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n***a
Leisure
9.1
/10
Reviewed 3 week(s) ago
Friendly staff, helpful with late check-out, helpful with activating room keys.
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RD
ROBY D.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Great strategic location in Palembang city
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J***o
10.0
/10
Reviewed 6 week(s) ago
Fast service, friendly staff, and the food is delicious and has a wide variety of menus.
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DS
Dicky S.
10.0
/10
Reviewed 6 week(s) ago
Great hotel, satisfactory service.
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S***n
Leisure
10.0
/10
Reviewed 6 week(s) ago
Large parking area, very friendly service, friendly staff, all areas are clean, spacious rooms, there is a swimming pool, children's play area, in short, very comfortable, a future holiday destination, complete facilities.
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Verified Traveler
Leisure
9.7
/10
Reviewed 6 week(s) ago
Aryaduta was a 5-star hotel. It indeed still maintains the 5-star hotel in terms of hospitality, facility, services, amenities, and cleanliness. The staff are friendly. I booked a total of 11 rooms for 6D 5N. It was worth it. The rooms and the beds were spacious, a standard of a 5-star hotel. Got a fridge and a safety box. The breakfast is still OK with several varieties of Indonesian and Palembang cuisines. Allow me to comment on the bathroom, I hope it is easier for a Muslim to take ablution/wudhu. Yes, Aryaduta is located at the city center and good malls are nearby. I recommend Aryaduta for your stay at Palembang. Best regards for Aryaduta in the future.
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2 people find it helpful
Accommodation's Reply
28 Mar 2026
Dear Valued Guest,
Thank you for your wonderful review and for choosing ARYADUTA Palembang for your stay.
We are truly delighted to know that you had a satisfying experience with us and that our hospitality, facilities, services, amenities, and cleanliness met your expectations as a 5-star hotel. It is especially rewarding to hear that your extended stay with 11 rooms over 6 days and 5 nights was worthwhile, and that you found our rooms spacious and comfortable.
Your kind words regarding our friendly staff will certainly be shared with the entire team as a great motivation to continue delivering exceptional service. We are also pleased that you enjoyed our breakfast selection and our strategic location in the city center, close to shopping malls and attractions.
Thank you as well for your valuable feedback regarding the bathroom सुविधा to better support wudhu. We truly appreciate your suggestion and will take it into consideration for future improvements.
Your recommendation means a lot to us, and we sincerely look forward to welcoming you back for another memorable stay at ARYADUTA Palembang.
Best regards,
Management of ARYADUTA Palembang
MS
M Sholeh
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and access to various places is easy.
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Accommodation's Reply
28 Mar 2026
Dear Mr. M. Choleh, Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay at Aryaduta Palembang, especially the friendliness of our staff and the convenient location for easy access to various attractions. We are proud to have provided friendly service and facilitated your travel during your stay in Palembang. Your positive review encourages our entire team to continue providing the best service. We hope to welcome you back soon for another memorable stay. Sincerely, The Management Team, Aryaduta Palembang