This is my experience staying at the Golden Flower Hotel. Initially booked a superior room, the intention was to get a refund but was refused on the day of check-in, close to check-in time. Forced to leave home at 2 pm, arrived at the hotel around 6. When I first checked in, I was given a twin room, while I brought a baby. In the end, the mattresses were squeezed together to make one bed. The water was terrible in room 259 on the second floor, brown, not suitable for bathing the baby, let alone brushing teeth. Complained moved to room 222, still got the same twin bed, the TV did not work, the water was slightly brown. Complained again, the next night moved to room 135 on the first floor, and finally got a nice room, thank God it was nice. I stayed 2 nights with a 4-month-old baby. The room was not soundproof, the sound of car engines and noisy pots could be heard. I was annoyed because the room was not clean, not functioning properly, even though it was a 4-star hotel, it was a shame. For breakfast, there was a complete variety of menus, the staff were friendly and quick to respond to complaints.