Upon arrival payment was made for deposit, cash received by the receptionist but no receipt given at all for guess references. Upon check out..returning of the room key, i ask for a receipt for claiming issuance purposes..Guest what the fat male Chinese receptionist said?? We cannot gave you the receipt with an attitude unacceptable and rudest way of explanations given to me. Remember in a hotel line never say no to the guess, event if its impossible, there's a way for you to explain the reasons to the guess in a polite manner way.