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Traveler Reviews Triniti Hotel Batam
Number of reviews per page
20
20
40
40
Customer reviews
MF
Mutiara F.
10.0
/10
Reviewed 3 day(s) ago
The staff is very friendly... and very kind to lend me their motorbike for a while...
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Deni
10.0
/10
Reviewed 3 week(s) ago
M
A
N
T
A
P
Recommended
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Accommodation's Reply
22 Sep 2026
Thanks for your feedback, will waiting for the next trip
Management TRINITI HOTEL
A***i
Business
8.5
/10
Reviewed 9 week(s) ago
The hotel is okay. It has a nice elevator and is cool. The rooms are quite large and spacious. The atmosphere is peaceful, perfect for relaxing.
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Accommodation's Reply
10 Aug 2026
Thank you for your review! 🙏 We are delighted to hear that you enjoyed the hotel's tranquil atmosphere, spacious rooms, and the well-functioning elevators and air conditioning. Such positive feedback means a lot to us as we strive to maintain the quality of our service. We hope to welcome you back on your next stay! 😊 Trinity Hotel Management
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M***d
8.5
/10
Reviewed 9 week(s) ago
good good good good food foodfood
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Accommodation's Reply
10 Aug 2026
Thank you for your enthusiastic feedback 😊 We’re delighted to hear that you enjoyed the food and had a great experience with us.
Your kind words truly mean a lot to our team, and we look forward to welcoming you back again soon for another enjoyable stay 🙏
Management TRINITI Hotel
E***a
9.1
/10
Reviewed 12 week(s) ago
Provide a wardrobe and slightly thick curtains.
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1 people find it helpful
Accommodation's Reply
26 Jul 2026
Thank you for your valuable feedback. We have already installed curtains in all rooms, so we will investigate this further to ensure a thorough inspection and appropriate action. Please provide your room number if possible. We appreciate your cooperation in helping us improve our service.
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C***L
8.8
/10
Reviewed 51 week(s) ago
Good staff, nice location, clean
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Accommodation's Reply
02 Jul 2026
Dear Guest,
Thank you so much for your kind feedback about your stay at Hotel Triniti Batam.
We're delighted to hear you had great service from our staff, enjoyed our nice location, and found the room clean. We're glad this all came together for a pleasant stay.
We look forward to welcoming you back again soon.
Warm regards,
Hotel Triniti Batam Management
R***m
Transit
10.0
/10
Reviewed 57 week(s) ago
This isn't my first time staying at Triniti, so I return often due to the exceptional service from check-in to check-out.
Thank you for always providing the best service ❤️🤝👍
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you so much for this wonderful review. We are delighted that you have returned to stay with us multiple times and consistently received excellent service from check-in to check-out. Your continued patronage is a source of great pride for our entire team. We will pass on this thank you to all our staff to encourage them to continue striving for the best possible service. We sincerely hope to welcome you again at Trinity Hotel Batam. Sincerely, The Management Team, Trinity Hotel Batam
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Y***i
6.2
/10
Reviewed 91 week(s) ago
Wow, this hotel is not suitable for a 3.5 star hotel. The bathroom is smelly and dirty. The bathroom facilities are incomplete. There is no water heater. My husband and I will repent at this hotel.
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3 people find it helpful
F***n
Business
7.1
/10
Reviewed 100 week(s) ago
Actually the data from the apps kind of tricked me from the uploaded photos
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5 people find it helpful
C***a
Leisure
9.4
/10
Reviewed 122 week(s) ago
The room has been renovated with a new concept, complete with smart TV and friendly service.
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AK
AHMAD K.
5.0
/10
Reviewed 126 week(s) ago
It's really bad, the price is not worth it, the lobby looks like a haunted house, it's better to just close this hotel.
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2 people find it helpful
D***d
10.0
/10
Reviewed 134 week(s) ago
The location is very strategic, comfortable, quiet, and the best.
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Balachandran Kaliyamoorthy
5.8
/10
Reviewed 196 week(s) ago
The paste and shampoo they provided was expired in 2021. Refrigerator and intercom was not working. Access card work very rarely, need to walk and call reception guys for help. But they help immediately.
1 people find it helpful
IB
Indra B.
8.1
/10
Reviewed 197 week(s) ago
Clean rooms according to price. For those with a mediocre pocket, it's good to stay here. Close to town.
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2 people find it helpful
Ulfa M.
5.1
/10
Reviewed 295 week(s) ago
Anyway, I am not satisfied 😭
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4 people find it helpful
Noviansyah
6.0
/10
Reviewed 300 week(s) ago
The rooms are quite spacious, strategic location, the air conditioner is not cold enough, the bathroom is slippery, only 1 soap is given. Only 1 towel is given and one more fo is tired and not very friendly, it is enough just to stay here once, many other hotels with the same price are better.
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2 people find it helpful
VP
Victor P. A. F.
9.4
/10
Reviewed 311 week(s) ago
Clean, comfortable, quiet hotel, close to many places to eat. Very woth it according to the price, great!
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1 people find it helpful
Joni Y.
8.5
/10
Reviewed 312 week(s) ago
It's good and according to the price, it's clean too, only for guests for the first time staying, I just want to let you know that the standard room only provides one towel, only soap, toothpaste and shampoo are not this, the rest is okay. Rooms are also spacious.
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3 people find it helpful
JI
Juliana I.
8.5
/10
Reviewed 312 week(s) ago
clean rooms ... okay service ... friendly reception ...
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ya
yofa a.
6.6
/10
Reviewed 313 week(s) ago
The first time I check-in back and forth to the room because the key card cannot be used up to 2 times and in the room there are mosquitoes, the TV in the room is very small.