The Hotels is in a great location, but that’s about the only thing it has going for it. Staff is not very friendly or helpful, if you’re on a lower floor, you’re gonna hear a lot of outside noise

Amazing. Traveled around Europe for 10 days and this was by far the nicest and best hotel. Great breakfast included. Great location next to Como train station

Excellent location - within walking distance to the lake and bus station. Room was small but adequate. Beds were comfy. Bathroom was clean and spacious. Staff were helpful. Would definitely stay here again :)

Excellent position in the city on a lovely piazza 2 minutes walk from the lake.Booked a standard room which was smaller than expected couldn’t upgrade as the hotel was full. Very clean hotel, breakfast was good with plenty of choice. However, no information about the local area or about the facilities in the room.

Great room!

Small but cozy room, very central, good choice for breakfast, very helpful staff.

Excellent location & we were treated to a piazza facing room with a balcony with French doors . Room was renovated and modern . Spacious and great bedding & towels . Only suggestion is there needs to be more lighting. There was no overhead lighting & a tiny table lamp . It was impossible to read after dark. Breakfast was delicious with lots of options . Highly recommend.

Loved my overall stay at Albergo Firenze, great hotel, excellent location and very good customer service.

Hotel is in great location, really nice rooms staff pleasant and helpful, breakfast is ok. Now for the issues:it is located in the main square snd hard to find by car and surrounded by 7 bars - it isEXTREMELY Noisy at night up to 3am , people yelling banging etc . Though Italy has a noise curfew of 11pm no one is enforcing it. We were sleepless for most of our 6 nights. This little fact is not in their rightup. It is in the LIMITED TRAFFIC ZONE and no one told us untill checkout that all guests get a permit!! We lugged suitcases across a piazza having parked illegally in the closest spot but was a motorcycle parking with the police telling us to move or get fined. The reception person and the emails I got did not tell me I could have driven across the piazza yo the hotel door! The area is a labyrith of one way streets everywhere making Google maps send us everywhich way . Parking : it is very close but the many different reception shift workers either knew nothing or gave us wrong info about the the multiday subscription and how the days were counted My issue with breakfast was that whatever limited number of pastries were brought out at 7 am were never replenished , nor was the cheese

The breakfast was great. There was lots of variety. Truly something for everyone. The stuffiness of the room and the street noise could be an issue. I would ask for the highest floor possible.

Bed to hard -rest ok /great place - a lot of restaurants right out the door

Very nice room and staff. Breakfast was ok. Not a lot of selection

Clean room, location location location

Front desk was super friendly during check in.

Staff are friendly and hotel is clean , spacious and in good location . Highly recommended!

We enjoyed our stay the location is super a 2 minutes walking to pier and 10 minutes walking to the train station.breakfast is excellent, so my options and good quality. It is clean the room the bathroom. I recommend it

The room was super nice and clean! Great view of the plaza.

Ok

Clean rooms, comfortable beds, friendly and professional staff and an excellent breakfast. Located in the historic district which had a lot of charm and was quiet without cars. Everything we needed for a good price.

This hotel was located in the heart of a lively square close walk to both train stations and the waterfront. Rooms were spotless. Breakfast was great and staff were very friendly. I would highly recommend staying here and I will be back again someday.