Overall Ratings & Reviews Czarny Potok Wellness & Spa Zakopane Centrum

Very good service

The hotel staff is awesome - everyone I encountered was so friendly and willing to help lil non polish speaking me. Lots of choices and great things to try at the breakfast! Helpful staff there too. My hotel room door didn’t lock which left me uneasy as night, I even put a chair in front hahaha. My sheets came off one night and there was lots of old hairs on the mattress which gave me the jeebies. The pool is good enough, saunas are hot but kinda small. The jacuzzi is definitely a jacuzzi but it isn’t a hot tub so be prepared for colder than bath water. The service and the people are amazing. Some tightening up would bring this place back to life.

Very good location

Close to tourist attractions in Zakopane. Close to couple of convenience stores. No elevator for guest and many steps up and bit of walking at the hotel. Buffet breakfast good but better selections on weekend. Free ice available at reception. Reception personnel very helpfull Taxi drivers do NOT follow or use meter in Zakopane so definitely ask the driver if he charges by meter or just make up a price based on your destination which is always arbitrarily higher then would be by meter. The drivers are friendly but will rip you off for the ride if they do not use meter.Uber avaiblity scarce or not existent. So use taxi but insist on taxi using meter. If you need new towels in the room get the reception to instruct maid service to do so because it may not happen. The same applies to sheet changes otherwise they may change the sheets every 3 days only. To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.

Amazing locations, very friendly staff, rooms very clean, breakfast delicious, swimming pool tiny but perfect. Excellent quality and atmosphere 👌

Everything ok, heater in the washroom didn't work

Location of this hotel was great- close to all main attractions. We had a small misunderstanding during check in, but later on the stuff was incredible helpful and nice! The room was clean and tidy, but it definitely needs some renovation. The worst part was the heating in the room- was so hot and the air was stuffy in the room. Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!

Lovely hotel, very friendly staff, great breakfast

An easy walk to the city park, shops and restaurants but not in the middle of all the noise and crowds. Comfortable accommodations and nice breakfast buffet. We would stay again.

All staff exceptionally nice. Good view from our room on Gubałówka Very close distance to the major attractions in Zakopane.

Fantastic stay, amazing location and the staff were super friendly! Our room was really nice and the pool and hot tub area were great for what we wanted!

The hotel was great and cautious on sanitation for its guest. Close to downtown. Perfect place to stay while in zakopane

Great hotel with a friendly staff. Rustic and cosy style and a relaxing jacuzzi and spa area :)

We had very nice and pleasant stay at this hotel. Hotel is little bit older but still very clean and nice. We were also very satisfied with breakfast.

Superb hotel, close to the town centre and with great facilities. Big room, with plenty of space and nice and clean. Lovely breakfast and best of all, the spa facilities which we loved. Excellent value for money, we plan to return next Christmas!

From the start it was a great experience, the receptionist was very helpful telling us about the area, the room was very clean and tidy, we had a room on the 3rd floor and had a balcony so in the morning we could sit out and drink coffee, breakfast was good and plentiful,it was a very enjoyable stay.

Pros: close proximity to town Cons: cold pool and jacuzzi very soft bed unsmiling ,rude front desk staff no coffee pot or kettle in room if you want coffee, there is a fee except at breakfast breakfast was lots of little salads and stale breads furniture in room was chipped and marred shower was tiny

Location was excellent and the staff couldn't be more friendly and helpful.

Convenient to town, great breakfast options...had a pool sauna and hot tub which is great after hiking all day...however, i think carpeting in the rooms should be updated with at least vinyl flooring. It tends to have an uncleaned smell in the room.....i would stay again though

ideal location, friendly staff,good swimming pool etc facilities