7.9
Pleasant
From 16,862 reviews
Provided by travelers on
Cleanliness
7.7
Room Comfort
7.8
Meal
8.0
Location
8.3
Service and Facilites
8.0
People often mention about Horison Ultima Bandung
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Staff Friendliness (80)
Bedroom (77)
Ambiance (73)
Distance to City Center (71)
Room Space (70)
Bathroom (70)
Accessibility (65)
Variety (61)
Surroundings (59)
Wifi (57)
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Traveler Reviews Horison Ultima Bandung
Number of reviews per page
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40
Customer reviews
NN
Novi N.
Staycation
8.8
/10
Reviewed 3 day(s) ago
The price is worth it, the facilities are really good. Next time I want to stay here, when I go on holiday, they often give discount prices, OK?
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S***l
Business
8.5
/10
Reviewed 3 day(s) ago
In terms of location, it's close to my work meeting venue. The building is antique.
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We will continue to improve our services and facilities to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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E***a
Staycation
9.4
/10
Reviewed 4 day(s) ago
All the hotel staff, from the parking lot to the lobby to the pool, were friendly. Despite being an older hotel, it still feels grand.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We will continue to improve our services and facilities to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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SE
Sardy E. P.
Leisure
8.7
/10
Reviewed 5 day(s) ago
Overall, it's satisfactory for a family vacation. However, the cleanliness of the room, especially the bathroom, needs to be improved. The shower curtain has turned yellow and hasn't been replaced. There are small cockroaches in the room. Thank you.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr. Sardy, warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We apologize for the incident you experienced regarding the bathroom. We will immediately follow up with the relevant department to ensure that this does not happen again. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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M***e
Staycation
10.0
/10
Reviewed 6 day(s) ago
booking through Traveloka is effective. The staff at Horison Hotel are friendly and responsive. The hotel is child-friendly. The playground is ok. The swimming pool is ok. The rooms are ok.
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to ensure we continue to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Guest
9.7
/10
Reviewed 6 day(s) ago
Everything is great, but if you book one room but bring two vehicles, you have to pay for parking on one. The other is free.
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M***d
Transit
8.5
/10
Reviewed 6 day(s) ago
It's great, there's a swimming pool, but only one lift is active.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We apologize for the incident you experienced regarding the elevator operating only once. We will immediately follow up with the relevant department to ensure that this does not happen again. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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DF
Deisy F. K.
Staycation
10.0
/10
Reviewed 6 day(s) ago
Family-friendly, clean. When I'm in the city center, I always stay here because I know the quality.
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Accommodation's Reply
15 Jul 2025
Dear Mrs. Deisy, warm greetings from Horison Ultima Bandung. Our sincere thanks from Horison Ultima Bandung for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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am
arif m.
8.5
/10
Reviewed 1 week(s) ago
Fast check-in process, friendly hotel staff, close to food vendors.
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L***s
Leisure
9.4
/10
Reviewed 2 week(s) ago
The room is very spacious, clean, comfortable.. Very big.. Nice hotel.. Didn't try the breakfast, because pregnant women are too lazy to go down.
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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C***p
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, really like the service. Love the refrigerator
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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R***a
5.3
/10
Reviewed 5 week(s) ago
The hotel is very legendary...
It's okay as long as it functions normally..
Especially the cleanliness of the bathroom is not that great, it needs to be renovated.. even if you don't want to do a major renovation, please pay attention to the condition before guests stay..
The price is quite pricey, you know..
The room carpet is very dusty, the sheets are yellow, the TV is small and doesn't work, the picture is all ants..
Sorry, I won't go there again...
I just stayed at a 4-star Horison, but it was like a 2-star..
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3 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We apologize for the incident you experienced regarding the condition of the room. We will immediately follow up with the relevant department to ensure that it will not happen again. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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N***g
Business
9.1
/10
Reviewed 6 week(s) ago
Including one of the hotels that are quite old, from the sheets to the furniture. The TV is small, but the AC and hot water are functioning normally. The elevator also seems to need maintenance. The pool is large, but it seems to be used for visitors from outside. For food, there are quite a lot of variations and the taste is also okay. Plus point, there is a car wash facility from the hotel. Thank you!
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We apologize for the experience you had regarding the room interior. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Dea N. A. M.
Transit
8.8
/10
Reviewed 6 week(s) ago
overall its ok. but it seems like Horizon is lacking maintenance and renovation of its assets everywhere. many hotels seem old and shabby
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Mrs. Dea, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We apologize for the experience you had with our hotel. It was a pleasant time to serve all your needs during your stay here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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G***n
10.0
/10
Reviewed 6 week(s) ago
Great, comfortable hotel, spacious, full of comfort and very strategic location.
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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A***i
9.4
/10
Reviewed 6 week(s) ago
Always love staying here, but have to book well in advance to get a cheaper rate.
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2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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AZ
Azwir Z.
Leisure
9.4
/10
Reviewed 6 week(s) ago
The hotel is still well maintained and clean... the swimming pool is spacious... the service is satisfactory.
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Accommodation's Reply
03 Jun 2025
Dear Mr. Azwir, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We are very happy to hear that you had a pleasant time at Horison Ultima Bandung. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Guest
Leisure
8.8
/10
Reviewed 6 week(s) ago
order 2 rooms get different floors, the 4th floor room is ok, the toilet is clean while the 6th floor room looks old, the pillows and sheets are a bit yellow, the blanket is old model like a hospital blanket, the toilet is a bit gloomy with water stains on the walls and walls, the toilet is old model and wobbly, flashes loudly. the furniture also looks old, needs furniture rejuvenation. The service is ok, the staff is friendly, the breakfast menu is varied, the location is strategic
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We apologize for the incident you experienced regarding the condition of the room and toilet. We will immediately follow up with the relevant department to ensure that it will not happen again. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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nP
nn Pujaya
Leisure
8.4
/10
Reviewed 8 week(s) ago
Prehistoric building, very small shower water, toilet flush is not optimal, must be assisted by hose, fortunately it is cheap and quite clean.
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3 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mr./Mrs. Pujaya, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We apologize for the incident you experienced regarding the condition of the toilet. We will immediately follow up with the relevant department to ensure that it will not happen again. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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U***i
10.0
/10
Reviewed 9 week(s) ago
friendly hotel staff, comfortable and nice rooms
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2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Number of reviews per page
20
40
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