The hotel staff was nice, the room was okay even if the sofa bed is a single bed and the mattess is not comfortable at all. We paid for half board and the restaurant staff was the rudest, no one explained to us that drinks were not included in the dinner and they told us off in front of everyone because we were taking a glass of water!! The bar sells small bottles of water only and they are 2€ which is an absolutely joke when you can get 1 litre for 1.30€ from the outside supermarket but guess what they don’t let you bring water form outside so you are forced to buy water there. We arrived 30 mins before they were closing one night and all the restaurant staff was looking at us in a bad way. I would not recommend at all.

Excellent stay, large apartment with excellent facilities on the hotel site, 4 pools, prices not expensive. Includes, kettle, toaster, hob, pots, pans, plates, washing up liquid etc

For a 2 star establishment, the food was very good indeed. Hotel is tired looking, but clean. Biggest disappointment was lack of soft drinks poolside until after lunchtime. Not good for "all inclusive". No air con, but that's no surprise for the star rating.

When I read the reviews on this hotel , I was abit worried. As I turned up , the hotel looked amazing outside with a string of Irish pubs , a supermarket and restaurants. It was a nice , easy check in with amazing staff who were wonderful. Yes you have to leave a €50 deposit but that’s understandable as working in the travel industry in the past myself, I knew what some guests would leave it like after the holiday. We paid in cash and they gave us a slip to hand back in after checkout. The apartment was basic but very clean. And very ideal to what we needed. Based at the back where the swimming pools were. And we hardly heard any commotion. This hotel is central to everything and if you wanted to get a taxi to anywhere around playa de ingles it would only cost you upto €5. Which is a bargain compared to uk prices. We travelled with a wheelchair user and the hotel accommodated us with no hassle. The cleaner who came and changed our beds were absolutely lovely as well as all the staff. I can’t comment on the food at the hotel as we went self catering. But everything else, 100 per cent perfect and we would definitely return again.

Very loud, difficult to sleep. Bar/restaurant across the street playing loud music until at least 3am

Only stayed here for one night in October. The room was nice, had obviously been newly renovated, but the rest of the hotel was very tired looking - pools etc. The restaurant had been renovated and offered a very good breakfast. Excellent location next to shops and restaurants. The downside was that the room was unbearably hot with no air con or fans, I couldn’t sleep.

Nice apartment hotel and probably the best value for the price yet reception could be night mare! We had to wait over 10 min to check in, and same with check out !!!

The hotel is in close proximity to the sea front and to many restaurants and shops. Our one bedroom apartment was specious - could do with a bit softer lighting but the 3 swimming pools and area are very convenient.

It’s a large property in a good location, with all conveniences around. We enjoyed our stay!

Absolutely the worse hotel stay ever. The hotel was basically handed over to youngsters from Las Palmas and around to go crazy in partying. Never ever heard such a brutal level of noice. 3 am police came to calm them down, and it took another 15 minutes till it went completely world again. Never again this place. Was promised recipient on email same day but haven’t seen it yet...

Apartments are spacious enough and kitchenetts includes all necessary equipment. 4 pools and the layout of hotels is very good for price. Unfortunetly, there were no bar and restaurant during my stay.

Spacious apartment in a clean hotel.

Booking in was very difficult - took them a long time to find our booking. Nice location and clean.

Hotel is located in the epicenter of the tourist area with lots of entertainment and restaurant and bars around. Hotel provides a reasonable good standard and a stay in a clean environment providing the comfort you can expect for the rather low budget.

The worst place we have ever stayed, noise night and day, music so loud at times it vibrated the room, drunks screaming, swearing all night and by the pool all day, not possible to self cater as the only thing to cook with is small two ring hob, 1 dinner plate, stains on curtains and worn out furniture. gran canary was very nice and locals very friendly and helpful. don't stay at this place

Worth its price, good location. 4 swimming pools.

You must complain if you want anything done. The staff need a kick up the butt constantly. The hotel itself is clean basic and tidy.

nice hotel and nice staff. Apartment was clean. There is just one inconvenience in my opinion... You have to pay to watch TV.

We stayed on a room only basis and got what we paid for. Good clean and balcony overlooking one of 3 pools. Well placed (5mins walk) to main beach down the steps. Plenty of facilities locally to keep everyone pleased. 10 mins walk to Yumbo centre too. I'll go back. It was economical and practical. Bus to and from Airport is very close so very convenient too

Je ne recommande pas